Senior Product Manager

Role Purpose

We are seeking a strategically minded Senior Product Manager to play a pivotal role in shaping product direction, driving change initiatives, coordinating delivery, and translating complex client and regulatory requirements into high-value solutions.

Key Responsibilities

• Facilitate collaboration across product, technology, operations, risk, legal, and customer teams to deliver outcomes aligned with strategic goals.

• Define and prioritize product features in coordination with Senior Product Managers, particularly for EUR and USD FnPS.

• Drive continuous discovery, incorporating customer feedback, regulatory developments, and market changes (e.g., SWIFT, T2, Fedwire).

• Complete clear business requirements and acceptance criteria, ensuring review and alignment with Legal, Risk, Operations, and Participant Management.

• Support translation of business requirements into user journeys and technical specifications.

• Evaluate and understand emerging DvP, PvP, and digital-asset use cases to determine necessary FnPS support and produce corresponding requirements in order to build market problem statements tailored to US market segments.

• Produce high-quality internal and external documentation (business requirements, feature descriptions, release notes).

• Operate effectively in an agile delivery environment, managing the full lifecycle from concept through release.

• Define product goals, KPIs, and value metrics, communicating insights and progress to leadership.

• Maintain a strong understanding of the software development and release lifecycle.

• Act as a liaison between business stakeholders, technology teams, Participants, and external partners.

• Lead product definition and market-facing delivery for USD FnPS, translating US participant, legal, regulatory, and market-structure requirements into a coherent product roadmap and executable delivery backlog, cooperating with and agreed with the Global Product Guild.

• Translate between technical requirements and commercial priorities, ensuring clear, structured communication across all audiences.

• Maintain and communicate product roadmaps that reflect shifting customer, regulatory, and market needs.

• Support technical delivery teams by ensuring clarity, alignment, and timely execution.

• Drive structured customer and user engagement through working groups, forums, and testing cycles.

• Ensure product development aligns with participant needs, regulatory requirements, and business strategy.

• Support Senior Product Managers in determining feature release sequencing and defining the critical path for EUR and USD FnPS delivery.

• Maintain and update detailed delivery plans, assigning tasks, tracking progress, and following up with owners.

• Maintain risk, issues, and dependency logs, escalating where needed.

• Identify key blockers to the critical path and coordinate stakeholders across Legal, Risk, Operations, and Tech to drive resolution.

• Represent Product in governance meetings (e.g., SteerCos) alongside senior leadership.

Required Skills & Experience

• Deep knowledge of RTGS systems, high-value payments, and settlement processes including DvP and PvP.

• Practical experience with SWIFT ISO 20022 MX messaging and familiarity with MT/MX formats.

• Knowledge of the US Clearing, and Settlement Landscape – e.g. FEDWIRE, USD liquidity (such as intraday and overnight funding, operating windows), Collateral Management and securities settlement, as well as Digital asset knowledge, exposure and experience is advantageous.

• Experience working within a regulated payment institution (bank, fintech, FMI) and engaging with legal, risk, and compliance stakeholders.

• Understanding of financial services regulation as it relates to payments and market infrastructure.

• Familiarity with blockchain and distributed ledger technology; strong interest in decentralised financial market infrastructure.

• Understanding of distributed systems, reliability, security, and high-performance architectures.

• Experience working with engineering teams and integration partners.

• Practical experience using Confluence, Jira, and other collaboration tools.

• Understanding of the Software Development Life Cycle (SDLC) and agile delivery methodologies.

Business & Communication Skills

• Strong ability to translate between technical and non-technical audiences.

• Excellent written communication skills, including structured documentation for stakeholders and customers.

• Able to influence without authority across complex, matrixed environments.

• Proven stakeholder-management experience, including risk, issue, and dependency management.

Personal Attributes

• Entrepreneurial, proactive, and outcomes-driven.

• Collaborative, transparent, and committed to continuous improvement.

• Strong holistic thinker with excellent problem-solving skills.

• Customer-obsessed, ensuring solutions deliver real, measurable value.