Senior Product Consultant (Intellectual Property)
About the role
We are looking for a Senior Product Consultant to join our Intellectual Property team at Clarivate. In this highly collaborative, customer-facing role, you will lead complex pre-sales engagements to showcase the value of our IP Management solutions. You'll partner with customers, sales teams, and cross-functional stakeholders to deliver impactful demonstrations and solution recommendations. This is an exciting opportunity to influence product strategy, drive consulting excellence, and serve as a trusted advisor to both customers and internal teams. If you bring strong IP expertise, exceptional presentation skills, and a passion for helping customers succeed, we'd love to hear from you. You will be joining a global team focused on IP Product Consulting at Clarivate. You will work alongside Sales, Product Management, Professional Services, Customer Success, Product Marketing, and Support. With global accounts and partnerships across multiple regions, the team values curiosity, adaptability, knowledge sharing, and a strong team-first mentality.
Responsibilities
- Lead multiple complex pre-sales and solution consulting projects, overseeing product consulting activities to ensure successful outcomes.
- Define and implement consulting strategies that align with organizational objectives and enhance service delivery.
- Drive continuous improvement in product consulting processes and methodologies to enhance efficiency and effectiveness of product solutions.
- Collaborate with senior leadership to influence the direction of the product consulting function.
- Document and maintain accurate records of client interactions, requirements and feedback.
- Represent the product consulting function in strategic customer discussions and negotiations, advocating for customer needs and organizational capabilities.
- Mentor and guide consultants in project execution and customer interactions.
- Support and co-lead consultative engagements.
- Identify, develop, and share best practices, case studies, and process improvements across the global team.
- Provide market and customer feedback to Product Management, Marketing, and other cross-functional partners.
- Provide pro-actively advice and support to Product Management, Marketing, and other cross-functional partners.
- Competitive intelligence – understand and be able to defend our solutions and capabilities against competitive offerings.
- Lead the contribution to request for information and proposal (RFI/RPF) responses from a functional perspective and stimulate collaboration with all stakeholders.
- Co-own the executive summary of the RFx.
- Lead and organize customer trials and proof of concepts and similar engagements.
- Configure and setup bespoke requirements of customers in a demo environment.
- Develop thought leadership materials and participate as an SME in marketing campaigns required to generate leads and build the top of funnel.
Requirements
- Bachelor's degree or equivalent relevant work experience
- 7+ years of Intel