Senior Product Analyst-Agile

Regular, full-time position. Fluency in English required. Work shift: 1st shift (United States of America).

About the role

The Senior Product Analyst works on the Product Management team to analyze, design, and support Truist's product platform. This role requires experience with technology product implementations, digital release schedules, and ongoing support, along with a detailed understanding of the software development life cycle (SDLC—both waterfall and agile). The analyst partners with product management to drive organizational transformation in response to technology and digital challenges and may lead projects supporting the organization. The position is highly visible and collaborates closely with product, PMO, and technology delivery teams to research product issues and required fixes.

Responsibilities

• Monitor digital trends and identify, prioritize, and assess experience-related trends, business/service models, and underlying enablers that meet core business needs.
• Lead fact-driven analysis of the market, developing actionable recommendations that influence teams regarding top client experiences.
• Benchmark Truist products and services (direct and indirect competitive set) to identify opportunities and best practices for concept testing, prototyping, and development.
• Lead research to support product findings and issue remediation, synthesizing insights for cross-functional stakeholders.
• Coordinate research with analysts across the organization to build a strong understanding of client insights and the competitive landscape.
• Analyze, define, and communicate reporting requirements to cross-functional teams during the software development lifecycle.
• Support the development of digital roadmaps reflecting client needs, teammate needs, foundational technology capabilities, and other digital enablers.

Requirements

• Bachelor’s degree in business, engineering, design, technology, or a related field, or equivalent combination of education and professional experience.
• Three or more years of experience in banking, financial services, digital, or other relevant fields.
• Two or more years of experience in product, analysis, technology, and/or design.
• Comfortable managing concurrent projects in a fast-paced, results-driven environment.
• Ability to work autonomously, make independent decisions, and navigate ambiguity.
• Strong verbal and written communication skills, with the ability to translate technically complex concepts into business-friendly terminology.
• Well-developed analytical, decision-making, and problem-solving skills.
• Solid understanding of trends in technology and the financial services industry.
• Strong interpersonal skills, including tact and diplomacy.
• Proficiency in basic computer applications, such as Microsoft Office, for analyzing and communicating complex information.

Other Job Requirements

• Sitting: Constantly (more than 50% of the time).
• Standing: Frequently (25% - 50% of the time).
• Walking: Frequently (25% - 50% of the time).
• Visual/Audio/Speaking: Ability to access and interpret client information from a computer and communicate effectively in person and on the phone.
• Manual Dexterity/Keyboarding: Ability to use standard office equipment, including PC keyboard, mouse, copiers, fax machines, and printers.
• Availability: Ability to work all scheduled hours, including overtime as required by business needs.
• Travel: Up to 25%.

Benefits

All regular teammates (working 20+ hours per week) are eligible for benefits, though specific eligibility may vary by division. Benefits include:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, along with 10 sick days and paid holidays.
• Depending on the position and division, additional benefits may include a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.