Senior Producer, Luxury Hospitality Experiences
Solomon Group · New Orleans, LA · 2 days ago
RemoteRemoteProductFull-time
Responsibilities
- Client Leadership & Project Management
- Serve as the primary client contact for all production and hospitality matters throughout project planning and execution.
- Lead projects from concept development through execution, reconciliation, and post-event closeout.
- Establish project scope, timelines, milestones, budgets, staffing plans, and production schedules.
- Collaborate with clients to understand business objectives and translate them into memorable hospitality experiences.
- Maintain complete ownership of project quality, financial performance, and guest satisfaction.
Hospitality Experience Development
- Develop premium hospitality concepts that seamlessly integrate culinary, beverage, entertainment, design, service, and storytelling.
- Create distinctive VIP environments including executive lounges, hospitality suites, private clubs, chef's tables, tasting experiences, luxury receptions, and invitation-only events.
- Establish and uphold exceptional hospitality and service standards across every guest touchpoint.
- Oversee guest operations including credentialing, concierge services, transportation, valet, seating strategies, gifting, guest communications, and VIP protocols.
Culinary & Beverage Programming
- Lead the creative development and operational execution of culinary and beverage programs as defining elements of the guest experience.
- Collaborate with chefs, restaurateurs, beverage directors, mixologists, sommeliers, spirits professionals, hotels, restaurants, and hospitality partners to develop unique hospitality concepts.
- Oversee menu development, cocktail programs, wine selections, premium spirits experiences, tasting menus, pairings, and service models.
- Manage all culinary operations including kitchen logistics, back-of-house planning, staffing, service timing, health and safety compliance, and guest flow.
- Build and maintain a strong network of leading chefs, restaurants, bars, beverage professionals, hospitality operators, and premium food and beverage partners.
- Stay current on emerging culinary, cocktail, luxury hospitality, and experiential dining trends, continually introducing new concepts and talent to Solomon Group's portfolio.
Entertainment & Talent Management
- Curate entertainment programming including live music, celebrity appearances, keynote speakers, culinary demonstrations, experiential performances, and cultural programming.
- Lead the sourcing, negotiation, contracting, advancing, and onsite management of such talent.
- With the EVP and VP, to develop and maintain relationships with talent agencies, artist managers, publicists, athlete representatives, culinary and beverage talent and entertainment partners.
- Manage all talent logistics including contracts, technical riders, hospitality requirements, travel, accommodations, green rooms, and backstage operations.
Production & Operations
- Develop comprehensive production plans, run-of-show documents, production schedules, and operational timelines.
- Coordinate vendors across production, décor, FF&E, staging, lighting, AV, security, transportation, floral, rentals, signage, ticketing, catering, and hospitality.
- Review and negotiate vendor agreements, venue contracts, pricing, and service agreements.
- Lead onsite execution from load-in through strike while ensuring seamless guest and client experiences.
- Develop and oversee life safety, security, emergency response, and operational contingency plans.
Financial Management
- Develop and manage project budgets and profitability.
- Monitor financial performance throughout the project lifecycle.
- Lead procurement, vendor negotiations, change management, invoicing, reconciliation, and financial closeout.
- Ensure projects achieve quality objectives while meeting financial targets.
Leadership & Industry Development
- Lead cross-functional project teams, freelance staff, hospitality personnel, and vendor partners.
- Foster a collaborative, solutions-oriented, and guest-first culture across every project.
- Research new hospitality concepts, luxury service innovations, culinary trends, entertainment opportunities, and emerging venues.
- Identify new partners, suppliers, chefs, restaurants, beverage brands, and talent that strengthen Solomon Group's hospitality capabilities.
- Contribute to the development of new hospitality concepts, signature experiences, and proprietary event IP.