Senior Producer

About the role

At FIRST, we are a leading global brand experience agency offering comprehensive services including Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. Established for 30 years, we utilize three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events and projects annually across 110 countries, we serve 130+ brands, particularly Fortune 500 companies in Financial Services, Technology, Healthcare, Media, and Professional Services sectors. As part of the Encore family, we are a global leader in event production and technology.

Responsibilities

• Plan, execute, and deliver multiple key events, including live, hybrid, and virtual formats.
• Manage the entire event lifecycle from creative concept to final reconciliation, including budget management, site selection, venue coordination, registration, transportation, food & beverage, branding, staffing, technical oversight, logistics, health & safety, scenic and set design, and presentation development.
• Oversee onsite show rehearsals and direction with demonstrated technical production proficiency and ability to oversee content delivery.
• Collaborate with creative and design teams to develop event branding, print collateral, interactive/experiential technology, and décor.
• Serve as a primary point of contact for clients, ensuring consistent and transparent communication throughout the planning process.
• Lead financial and vendor management, including budget creation, management, and reconciliation of events, negotiation and review of supplier contracts, and identification of cost efficiencies and value-added opportunities.
• Ensure service level agreements (SLAs) are met throughout the event planning process, provide mentorship, guidance, and creative problem-solving support to team members, and field questions and advise junior team members to foster professional development and creative problem-solving.
• Collaborate across departments to uphold agency standards of operations, stay informed on industry best practices, and share insights with the team.
• Represent the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork) in all professional interactions and industry engagements.

Requirements

• Bachelor’s Degree preferred
• 8-10 years of experience
• 8+ years’ event management experience, preferably in an agency environment
• Advanced project management skills, including budget creation, management, and reconciliation
• Strong knowledge of digital and technical aspects of productions including but not limited to general sessions, awards shows, activations, film production, virtual events and/or experiential events
• Willingness and flexibility to travel is required
• Proficient with Microsoft Office and Google Suite
• Familiarity with project collaboration tools (e.g. Slack) preferred
• Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, with the demonstrated ability to manage and grow accounts
• Strong oral and written communication skills
• Advanced negotiating, risk management and contracting skills
• Advanced working knowledge of key destinations including venues and suppliers
• Strong team player and willingness to support other team members as required, with demonstrated ability to collaborate with colleagues and clients at all levels
• Creative problem solver, resourceful, team player, ambitious and proactive
• Calm and flexible approach to handling the pressure and stress of ever changing demands
• Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines
• Travel 30-50%
• Strong communication skills and empathy for complex issues

Qualifications

• Willingness and flexibility to travel is required
• Proficient with Microsoft Office and Google Suite
• Familiarity with project collaboration tools (e.g. Slack) preferred
• Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, with the demonstrated ability to manage and grow accounts
• Strong oral and written communication skills
• Advanced negotiating, risk management and contracting skills
• Advanced working knowledge of key destinations including venues and suppliers
• Strong team player and willingness to support other team members as required, with demonstrated ability to collaborate with colleagues and clients at all levels
• Creative problem solver, resourceful, team player, ambitious and proactive
• Calm and flexible approach to handling the pressure and stress of ever changing demands
• Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines
• Travel 30-50%
• Strong communication skills and empathy for complex issues

Skills

• Event Planning and Management
• Project Management
• Financial Management
• Vendor Management
• Client Relationship Management
• Technical Production
• Collaboration and Communication
• Industry Knowledge
• Problem Solving
• Leadership

Benefits

At FIRST, we offer a comprehensive benefits package including:

• Medical, Dental & Vision
• Health Savings Account (HSA) option for HDHP plans
• 401(k)
• Five Flexible Spending Accounts
• Generous Paid Time Off
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure

Pay

The base pay for this position ranges from $95,167 to $123,716. This role is also eligible for an annual discretionary bonus. (change as required)

Schedule

Travel 30-50%

Company Information

First is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.