Senior Private Client Associate

About the role

The Private Client Associate is a member of Perigon’s Client Service team. The Associate’s role is to support Wealth Managers with day-to-day operations, administrative and client service tasks. Candidates will be interacting directly with Private Wealth Advisors, and as such, professional communication, attention to detail, and white-glove client service skills are of the highest importance for this role. The Private Client Associate will have direct interaction with clients.

Responsibilities

• Maintain client relationships
• Protect Privacy and Confidentiality of Client Information and Data
• Work within the firm’s processes to ensure client needs are met
• Process client requests and inquiries with a high level of accuracy
• Ensure key client and account information is accurate and up to date
• Open new accounts, initiate account transfers & rollovers
• Onboard new clients and/or client accounts: collect client data, process account paperwork
• Process money movement requests
• Input data within Portfolio Management Software for client billing
• Maintain client data within CRM
• Prepare advisors and clients for quarterly & annual meetings
• Schedule and coordinate meetings with Financial Advisors and other firm personnel as needed
• Conduct limited research projects and project-based requests by advisors and firm leadership
• Participate in local firm initiatives organized by local firm leadership
• Identify internal process improvements

Requirements

• Minimum 7 years’ experience in a client service background with significant work history within a wealth management, asset manager, insurance company, bank or related industry (RIA Experience Preferred)
• Excellent written and verbal communications skills
• Experience working with custodial platforms (Fidelity, Schwab, Pershing, SEI)
• Working knowledge of Portfolio Management Software, CRM, DocuSign and Cloud Storage
• Experience with Orion, Emoney, and Salesforce preferred
• Recognizes and respects the importance and reasons for adhering to policies and procedures
• Operates with a clear understanding of when to act independently and when to escalate for others’ involvement
• Takes ownership of initiatives and continues to move forward in the face of challenges
• Honors commitments, assumes responsibility and takes ownership

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.