Senior Principal Payment Industry Relations Manager

About the role

In this role, you will help manage the strategy of Capital One's Global Payment Network industry participation, influencing standards and specifications related to payments, digital identity, and emerging technologies (such as agentic commerce) within a collaborative and consensus-driven environment. The team leads industry engagement with EMVCo, FIDO, W3C, and other associations for the Global Payment Network.

A successful candidate will possess a natural curiosity about payments technology, a balance of business and technical acumen, and the foresight to determine which industry developments will be most impactful to Capital One. Experience contributing to industry associations, working for a payment network, or working with e-commerce and authentication technologies is highly valued.

This role requires up to 25% domestic and international travel.

Responsibilities

• Represent the Capital One Global Payment Network (GPN) at senior levels within industry associations related to payments, digital identity, and emerging technologies like agentic commerce.
• Contribute to the development of global payment specifications, advocating for GPN’s position in standards, specifications, and industry initiatives with diplomacy alongside senior industry peers.
• Provide insights and thought leadership internally by surfacing and facilitating discussions on key industry developments to help shape the network's point of view.
• Effectively communicate industry developments to internal stakeholders, including senior leadership.
• Act as an internal advocate for the Industry Relations team, proactively identifying opportunities to demonstrate value across the broader organization.

Requirements

• High School Diploma, GED, or equivalent certification
• At least 5 years of experience working in e-commerce, authentication, or digital identity product development

Qualifications (Preferred)

• Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering, or Business Administration
• 6+ years of experience developing standards specifically focused on e-commerce technologies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $177,700 - $202,800
• Anytown, IL: $161,500 - $184,300
• Riverwoods, IL: $161,500 - $184,300

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.