Jobs · Customer Service · California

Senior Prenatal Implementation Engineer

Revvity · Sacramento, CA · 1 mo ago
Customer Service$126k–$143k/yrFull-time

About the role

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Duties

  • Perform on-site Application Qualification of systems.
  • Provide training to customers on both automated liquid handling/imaging instrumentation and platform specific software.
  • Perform troubleshooting of applications for NIPT (non-invasive prenatal testing) assay as well as instrument service as needed.
  • Perform demonstrations to potential customers on both instrumentation and software.
  • Conduct post deployment support including but not limited to: SOP implementation and troubleshooting.
  • Contribute to technical root cause activities to identify and alleviate roadblocks internally and with customers.
  • Act as the subject matter expert during customer-facing activities.
  • Provide and deliver product training to customers as new features/functionality are available for designated products.
  • Understand customers’ current and future needs and participate in the development strategy to address those needs.
  • Provide key technical input and consultation to product management concerning voice-of-customer, market trends, and relevant applications for development of future products.
  • Drive execution of turn-key applications development for respective markets.
  • Act as a subject matter expert and influencer to the R&D organization during development of improved products.
  • Collaborate with all Field Team members to develop and deploy world-class systems and tools and provide frontline support to sales as a Product Specialist.
  • Present a professional image at all times to customers, clients, and other vendors.
  • Position requires evenings and weekends on call.

Requirements

  • Bachelor’s degree or equivalent in Biochemistry, Biotechnology, Biomedical Engineering, or related; and 3 years of experience in the job title/occupation/position providing biotechnology support in a clinical prenatal/diagnostics laboratory testing environment.
  • Experience specified must include 3 years of experience with each of the following: Hamilton Star/Starlet equipment; and cfDNA Extraction equipment. Experience specified must include 2 years of experience with each of the following: Clinical Imaging equipment; and Supporting testing equipment and clinical testing workflows.
  • Up to 15% domestic and international travel, as necessary.

Compensation Range

The annual base salary range for this full-time position is $125,923.00 - $143,000.00. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Other

  • Job Site: Richmond, CA;
  • 40 hours/week;
  • Salary: $125,923.00 - $143,000.00 per year.

Contact

To apply visit https://jobs.revvity.com/ and use Job ID JR-044530

What do we offer?

We provide competitive and comprehensive benefits to our employees. Below are some highlights of our benefits:

  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Paid Time-Off
  • Parental Benefits
  • Compassionate Care Leave
  • 401k with Company Match
  • Employee Stock Purchase Plan

Learn more about Revvity’s benefits by visiting our Bswift page. Log-In instructions are provided towards the bottom of the Bswift page.

For benefit-eligible roles only. Part-time and temporary roles may not be eligible for all benefits listed. Please reach out to your recruiter for more information.

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