Senior Practice Manager - Geriatrics and Internal Medicine Clinics

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate like EEO, etc. Must preserve all substantive info. We need to parse the posting. Content: - Employment Type: Full time - Shift: Day Shift - Description: At Saint Alphonsus Health System... (some intro) - Position Summary & Highlights: As the Senior Practice Manager, you will oversee the operations of the Geriatrics and Internal Medicine clinics including managing providers and Locums staff between both specialties. - Clinic locations include: Eagle Health Plaza (IM and Geriatrics), Boise Regional Medical Center Geriatrics, and South Nampa Geriatrics. - This position oversees 5 Internal Medicine Providers (physicians), 10 Geriatric Providers (physicians, NPs, and PAs) 1 Lead RN, 2 Pharmacists, 2 Outpatient Social Workers, 1 LPN, 10 MAs, 1 Lead Patient Service Rep (PSR), and 6 Patient Service Representatives. - You would have a dyad relationship with the Medical Directors for each site or subspecialty and will be responsible in carrying out policies, protocols, etc., under their lead. - What You Wil Do: Manage more than 10 providers and 20 non-provider colleagues across all clinics. - You will be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership. - You will be responsible for the following areas: Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork. - Participate in health system initiatives and projects related to these specialties. - Spend time at each of the three clinic locations and be visible and present to staff and providers. - An ideal candidate will have thorough knowledge of ambulatory practice and operations and customer requirements. - You will have strong communication skills, are highly organized and able to handle multiple priorities. You will also be adaptable to change and shifting priorities, engage with a variety of roles, and work with providers on metrics and other priorities to support their practices. - Lastly you will have strong collaboration skills, solid analytical skills, and a great deal of self-initiative. - Clinic Locations: Eagle Health Plaza: 323 E Riverside Dr Ste 224 - Eagle, ID 83616; South Nampa: 215 E Hawaii Ave Ste 170 - Nampa, ID 83686; Boise: 5966 W Curtisian Ave - Boise, ID 83704 (Regional Medical Center campus) - Learn more about Geriatrics Services: link - Learn more about Internal Medicine Services: link - Minimum Requirements: Must possess knowledge normally acquired through completion of a bachelor’s degree in business or healthcare related field, with eight (8) or more years of related experience; or equivalent combination of education and experience. 5 years of supervisor/manager experience required. Must have active driving privileges. If, during the course of employment, driving privileges change or colleague receives a driving citation, the colleague is required to notify their supervisor and/or HR. - Highlights and Benefits: When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon. We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one. Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop. We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow. Visit www.saintalphonsus.org/careers to learn more! - Saint Alphonsus Facility Information: description of health system (faith-based, not-for-profit, 4 hospitals, 609 licensed beds, 73 clinic locations, etc.) - Forbes etc. (some accolades) - Our Commitment Rooted in our Mission and Core Values... (mission statement) - We are an Equal Opportunity Employer... (EEO boilerplate to remove) We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove facility info? It's substantive? It's about the organization; maybe keep as part of About the role? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the facility info as it's substantive about the employer. However we need to avoid duplication. The facility info includes details about hospitals, beds, clinic locations, accolades, mission. That's substantive. We'll keep it maybe under "About the role" or a separate section like "About Saint Alphonsus". But the allowed headings are limited to those listed: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We cannot add other headings. So we need to fit the facility info into one of those sections, likely "About the role". That section can contain prose about the role and the organization. We must not repeat the job title as a heading. The job title is Senior Practice Manager. We must not put that as heading. We must not put Job ID/requisition numbers as headings (none present). We must include a section only when posting has real specific content for it. So we need to decide which sections have content. - About the role: we can include description of role, overview, clinic locations, staff overseen, dyad relationship, etc. That's substantive. - Responsibilities: we have list of responsibilities: manage >10 providers and 20 non-provider colleagues, workflow functions, outcomes, customer satisfaction, quality measures, meeting financial objectives, responsible for areas: Leadership/Management, Operations, HR, Customer Service, Financial Management, Quality & Compliance, Business Development, Communication and Teamwork. Participate in health system initiatives, spend time at each location, visible, etc. Also mention adaptability, communication skills, organized, multiple priorities, collaboration, analytical, self-initiative. Those could be responsibilities or skills. We'll separate. - Requirements: Minimum Requirements: bachelor's degree in business or healthcare related field, 8+ years related experience or equivalent, 5 years supervisor/manager experience, active driving privileges, need to notify supervisor if driving privileges change. - Qualifications: maybe overlapping with requirements? Could include knowledge of ambulatory practice, customer requirements, strong communication skills, highly organized, able to handle multiple priorities, adaptable to change, engage with variety of roles, work with providers on metrics, strong collaboration skills, solid analytical skills, self-initiative. Those could be qualifications or skills. - Skills: maybe list specific skills: communication, organization, prioritization, adaptability, collaboration, analytical, self-initiative. - Benefits: we have market-competitive pay, generous PTO, multiple options for comprehensive benefits day one, retirement planning and matching, college savings plans, multiple life insurance plans, Employee Assistance Programs, tuition reimbursement, educational opportunities. - Pay: we have "market-competitive pay" but no specific number. The instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "market-competitive pay" but that's vague. Is that considered stating pay? It says "market-competitive pay". That is a statement about pay, albeit not specific. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "market-competitive pay". So we can include a Pay section with that statement. However we must avoid filler like "commensurate with experience", "not specified", "N/A", "varies", "TBD". "Market-competitive pay" is not filler; it's a statement. So we can include Pay section with that sentence. - Schedule: we have Employment Type: Full time, Shift: Day Shift. That's schedule info. So we can include Schedule section with full-time day shift. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to ensure we don't repeat content across sections unnecessarily, but it's okay if some overlap? Ideally we distribute. Let's extract content. About the role: include overview: At Saint Alphonsus Health System, looking for passionate people; Senior Practice Manager overseeing Geriatrics and Internal Medicine clinics; clinic locations; staff overseen; dyad relationship with Medical Directors; maybe also mention facility info (hospitals, beds, clinic locations, accolades, mission). We'll keep that. Responsibilities: list bullet points: - Manage more than 10 providers and 20 non-provider colleagues across all clinics. - Responsible for workflow functions, outcomes, customer satisfaction, and quality measures of the practices to meet or exceed established financial and other objectives set with medical group leadership. - Responsible for the following areas: Leadership/Management, Operations, Human Resource Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork. - Participate in health system initiatives and projects related to geriatrics and internal medicine. - Spend time at each of the three clinic locations and be visible and present to staff and providers. - Ensure adherence to policies, protocols under Medical Directors' lead. Maybe also mention managing providers and Locums staff. Requirements: bullet list: - Bachelor’s degree in business or healthcare-related field. - Eight (8) or more years of related experience, or equivalent combination of education and experience. - Five (5) years of supervisor/manager experience required. - Must have active driving privileges; must notify supervisor/HR if driving privileges change or receive a citation. Qualifications: bullet list: - Thorough knowledge of ambulatory practice and operations and customer requirements. - Strong communication skills. - Highly organized and able to handle multiple priorities. - Adaptable to change and shifting priorities. - Able to engage with a variety of roles. - Able to work with providers on metrics and other priorities to support their practices. - Strong collaboration skills. - Solid analytical skills. - Great deal of self-initiative. Skills: maybe combine some of the above but we can list specific skillset: Communication, Organization, Prioritization, Adaptability, Collaboration, Analytical thinking, Self-initiative, Leadership. But we need to avoid duplication with Qualifications. Perhaps Qualifications focus on experience/knowledge, Skills focus on abilities. We'll keep Qualifications as knowledge/experience, Skills as abilities. Thus: Qualifications: Bachelor’s degree, 8+ years experience, 5 years supervisory, active driving privileges, knowledge of ambulatory practice, customer requirements. Skills: Strong communication, highly organized, multitasking, adaptability, collaboration, analytical, self-initiative, leadership. But we already have driving privileges in Requirements; we could also put in Qualifications? Let's keep driving privileges in Requirements. Now Benefits: bullet list: - Market-competitive pay. - Generous paid time off (PTO). - Multiple options for comprehensive benefits that begin on day one. - Retirement planning and matching. - College savings plans for family. - Multiple life insurance plans adjustable as needs develop. - Employee Assistance Programs. - Tuition reimbursement. - Educational opportunities for learning and growth. Pay: we have "market-competitive pay" already in Benefits; but we can still have Pay section with that statement. However to avoid duplication, maybe we put pay details only in Pay section and not repeat in Benefits. But Benefits section includes "market-competitive pay" as part of benefits. The instruction: we should not invent or summarize away detail. If we remove it from Benefits, we lose that detail. But we could keep it in both sections? Might be considered duplication but maybe okay. Better to keep Pay section with "market-competitive pay" and Benefits