Senior PMO Manager

About the Role

JSX is a lifestyle carrier and employer that blends entrepreneurship with determination, delivering a Joyful, Simple eXperience for customers. The Senior PMO Manager provides leadership and oversight for JSX’s company‑wide project portfolio, creating governance, standards, and operating rhythms needed to move strategic initiatives from idea to execution. The role establishes and matures JSX’s project portfolio governance, owns the systems and methodologies used to manage projects, and provides leadership with clear visibility into priorities, resources, risks, budgets, and overall portfolio health. The manager also leads and develops Project Managers while partnering closely with leaders across the organization to ensure projects remain aligned with business priorities and deliver measurable results. This position is based at JSX Headquarters in Dallas, TX and requires in‑office presence four days per week. Applicants must be authorized to work in the United States on a full‑time basis; JSX cannot sponsor employment‑based visas now or in the future.

Responsibilities

• Provide oversight and guidance for strategic projects and programs across JSX.
• Establish and mature company‑wide project portfolio governance, including project intake, prioritization, project phases, health and status reporting, and review cadence.
• Own and administer JSX’s project portfolio tracking system and drive consistent project execution across departments.
• Define and maintain PMO standards, templates, methodologies, and best practices, driving adoption throughout the organization.
• Provide portfolio‑level visibility into capacity, resources, dependencies, and competing priorities to support project intake and assignment decisions.
• Lead, coach, and develop Project Managers, reinforcing strong project management practices and accountability.
• Plan, track, and communicate project deliverables, resources, schedules, budgets, risks, and overall health to project owners and stakeholders.
• Identify and escalate potential timing, resource, scope, or budget concerns before they become barriers to successful execution.
• Partner with Finance to develop business cases and financial analyses that support project investment decisions.
• Build strong partnerships across departments and provide hands‑on project management support when needed to advance critical initiatives.
• Coordinate cross‑functional teams to maintain clear communication, accountability, and continuous progress.
• Support departments in developing KPIs that measure project outcomes and business impact.
• Document and analyze internal processes to identify opportunities for greater efficiency, scalability, and financial savings.
• Support executive leadership in developing materials that communicate business results, strategic initiatives, and future plans to the Board of Directors.
• Support executive leadership on strategic projects and initiatives requiring structured planning and cross‑functional coordination.

Why You’ll Love This Role

• Build the PMO: Help shape the governance, systems, and standards JSX uses to manage its most important initiatives.
• Influence Enterprise Priorities: Give leaders the information and structure they need to determine which projects move forward and where resources should be deployed.
• Develop Project Leaders: Coach and develop Project Managers while creating consistent practices that improve execution across the organization.
• Work Across the Business: Partner with leaders across Operations, Commercial, Finance, IT, and other functions on initiatives that span the organization.
• Connect Strategy to Execution: Help transform strategic ideas into defined business cases, measurable outcomes, and executable plans.
• Drive Continuous Improvement: Identify inefficient processes, challenge existing approaches, and build more scalable ways of working as JSX grows.

Required Experience

• Bachelor’s degree in Business, Information Technology, Aviation, or a related field.
• 5–7+ years of progressive project or program management experience, including direct people leadership and/or portfolio management responsibilities.
• Experience managing complex, cross‑functional business projects and working directly with senior leadership.
• Demonstrated experience with project prioritization, planning, resource coordination, risk management, budgeting, and stakeholder communication.