Senior People Relations Specialist

Schedule

Monday-Friday, variable based on need

About the Role

Provides expertise and guidance to team members and frontline leaders in all areas of people relations to include: People First culture building, HR policies and procedures, performance improvement, conflict resolution, and emerging HR best practices.

Essential Functions

• Design and implement people relations processes and practices to ensure fair, consistent, and respectful outcomes
• Responsible for creating framework, policies, and people relations practices that strengthen our People First culture
• Foster a positive employer-team member relationship by promoting consistent People First practices and adherence to our ICARE values
• Proactively identify, manage, and monitor people relations risks and propose improvement and risk mitigation strategies
• Work in close collaboration with Legal and Compliance to ensure compliance with employment law regulations and to defend workforce discrimination or harassment claims
• Provide expert guidance and counsel to team members and frontline leaders related to people relations issues, unemployment claims, subpoenas, hearings and HR policies and procedures
• Provide coaching and training to frontline leaders to enhance leadership effectiveness in managing performance and behavior issues
• Conducts complex and sensitive workplace investigations in a thorough, impartial, and compliant manner
• Provide subject matter expertise in federal, state, employment law and regulatory areas (ex: EOC, ADA, FMLA, FLSA, etc.)
• Maintains and updates People Relations policies as needed

Qualifications

Education: Bachelor's degree from an accredited college or university in Human Resources, Management, or related field required. 4 years of relevant experience may substitute for education requirement.

Experience: Minimum five years of progressive HR experience required. Previous Employee Relations experience preferred. Bilingual English/Spanish preferred.

Skills and Abilities

• Extensive knowledge of applicable state and federal employment and labor laws and government compliance requirements
• Ability to resolve complaints and counsel leaders and team members on the interpretation of policies and procedures
• Strong critical thinking and problem-solving skills, ability to work independently and to make sound decisions
• Sensitivity to the needs of every individual to be treated with respect and fairness
• Strong interpersonal, verbal and written communication skills are necessary to interact with various levels of team members
• Ability to develop and deliver training for leaders in related subject areas

Licenses and Certifications

• Professional in Human Resources (PHR)-HRCI preferred
• Senior Professional in Human Resources (SPHR)-HRCI preferred