Senior People Partner

What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About The Role As Senior People Partner at Roo, you will be a strategic partner to business leaders, driving organizational effectiveness through talent strategy, performance optimization, and leadership development. In this senior-level role, you'll own the employee relations function while leading enterprise-wide performance management initiatives. You'll work closely with executive leadership to understand business objectives and translate them into people-focused initiatives that enhance team performance and engagement. People Partner Key Responsibilities Functional Partnership Partner with business leaders to develop and execute people strategies aligned with business objectivesProvide strategic counsel to executives on organizational effectiveness and people-related decisionsLead talent review processes and succession planning initiatives across the organizationDrive workforce planning initiatives and organizational design discussionsServe as a trusted advisor to senior leadership on complex people matters Performance & Development Own and lead the design, implementation, and continuous improvement of performance management frameworks that drive high performance across the organizationDevelop and roll out leadership development programs and manager effectiveness initiativesLead calibration sessions and performance review cycles, ensuring consistency and fairnessCreate and implement career pathing frameworks and growth opportunities within functions and org unitsDesign and facilitate performance coaching programs for managers and leadersAnalyze performance data and trends to identify opportunities for improvement and intervention Employee Relations & Engagement Own the employee relations function, serving as the primary point of escalation for complex and sensitive ER issuesInvestigate and resolve workplace concerns, complaints, and conflicts with sound judgment and discretionDevelop and implement ER policies, procedures, and best practices to ensure compliance and fairnessPartner with legal counsel on employment-related matters as neededLead engagement initiatives and action planning within business unitsDrive DEI initiatives and foster an inclusive workplace culture Qualifications 8+ years of progressive HR experience, with at least 4 years in a senior HRBP or strategic partner role that includes people managementProven experience owning and managing employee relations programs and complex ER casesDemonstrated expertise in designing and implementing performance management systems and frameworksStrong business acumen and ability to link people strategies to business outcomesExtensive experience partnering with senior leadership and executives on organizational development initiativesTrack record of successful change management and transformation projectsStrong analytical skills and experience with HR metrics and reportingExperience in high-growth startup or scale-up environments preferredExcellent judgment, discretion, and ability to handle sensitive matters with professionalism While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC): $145,000 USD - $200,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago): $130,000 USD - $180,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento): $125,000 USD - $170,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City): $115,000 USD - $160,000 USD Tier 5 Pay Range (examples: Madison, Birmingham, San Antonio, Spokane, Toronto): $110,000 USD - $150,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: Accelerated growth & learning potential.Stipends for home office setup, continuing education, and monthly wellness.Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.401KUnlimited Paid Time Off.Paid Maternity/Paternity and reproductive care leave.Gifts on your birthday & anniversary.Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!