Senior Payroll Specialist

Duties/Responsibilities

• Payroll Processing
• Process payroll for approximately 1,000 colleagues across five properties
• Ensure accuracy, timeliness, and compliance with federal, state, and local wage and hour laws every cycle
• Partner with the Payroll Manager to review, validate, and reconcile payroll data prior to submission
• Process payroll transactions through OSV, troubleshooting discrepancies and escalating issues to the Payroll Manager as needed
• Support processing of garnishments, levies, retro pay, bonuses, and other off-cycle payments
• Absorb month-end and year-end payroll processes, including W-2 preparation and reconciliation
• Tip Pool Management
• Manage tip pool calculations and distributions using Evention, ensuring accurate allocation across all eligible positions and properties each cycle
• Maintain working knowledge of federal tip pooling regulations and BHC’s property-specific tip structures, identifying and escalating compliance concerns promptly
• Reconcile tip pool data against payroll output to confirm distributions are reflected accurately in colleague earnings
• Data Integrity and Timekeeping
• Maintain and update employee payroll records in Workday, including new hires, terminations, transfers, pay changes, and leave adjustments
• Audit timekeeping data for accuracy across all properties before each payroll deadline, working with property HR and department leaders to resolve discrepancies
• Identify data discrepancies, system errors, or process gaps and escalate with documentation and recommended resolution
• Colleague Support and Cross-Functional Collaboration
• Respond to colleague payroll inquiries with accuracy, discretion, and a high standard of service
• Work cross-functionally with HR, Accounting, and property leadership to ensure payroll data is complete and accurate before each processing deadline
• Support the Payroll Manager with audits, reporting, and ad hoc projects as needed
• Process Improvement and Documentation
• Maintain and update payroll process documentation and internal controls as the department scales to support new properties and increased headcount
• Identify and recommend opportunities to streamline payroll workflows across Workday, Evention, and OSV
• Support the onboarding of new properties into existing payroll processes and systems

Qualifications

• Minimum of three to five years of payroll processing experience required; multi-property or multi-location experience strongly preferred
• Hospitality industry payroll experience strongly preferred, including familiarity with tipped employee pay practices and tip pooling regulations
• Experience with Workday preferred; experience with Evention or comparable tip pool management software preferred; experience with OSV or similar payroll processing platforms a plus
• Strong working knowledge of federal, state, and local wage and hour regulations
• Strong Excel skills and comfort working with payroll and HRIS reporting tools
• High degree of accuracy and attention to detail when working with large volumes of data under deadline pressure
• Excellent discretion and judgment when handling confidential colleague information
• Strong communication skills and the ability to work cross-functionally with HR, Accounting, and property leadership
• Operates independently with a high degree of ownership; does not require continuous oversight to maintain accuracy, meet deadlines, or escalate issues appropriately
• Composed and methodical under the pressure of payroll deadlines; does not allow urgency to compromise accuracy
• Proactive in identifying problems before they reach colleagues; takes initiative to resolve and document rather than waiting for issues to surface