Senior Payroll Manager
About the role
As the Senior Payroll Manager, you will provide strategic and operational leadership for all payroll functions, ensuring accurate, compliant, and efficient payroll operations while delivering an exceptional employee and client experience. This role combines deep payroll expertise with strong people leadership and process improvement capabilities to build scalable payroll solutions that support organizational growth.
Key Responsibilities
Lead, coach, and develop a high-performing team of payroll professionals by establishing clear expectations, accountability, and ongoing development opportunities.
Foster a collaborative, customer-focused culture centered on service excellence, continuous improvement, and professional growth.
Serve as a trusted leader and mentor, providing guidance on complex payroll matters and supporting cross-functional initiatives.
Oversee end-to-end payroll operations, ensuring accurate, timely, and compliant payroll processing across multiple payroll environments.
Ensure adherence to all applicable federal, state, and local payroll regulations and maintain the highest standards of payroll accuracy and compliance.
Monitor service delivery metrics and implement improvements that enhance operational efficiency and customer satisfaction.
Build strong relationships with internal stakeholders by providing consultative guidance on payroll operations, compliance, and best practices.
Drive a culture of accountability, responsiveness, and exceptional customer service.
Develop & monitor payroll KPIs, service-level metrics, compliance reporting, and operational dashboards to drive continuous improvement and inform executive decision-making.
Design, document, and continuously improve scalable payroll processes and operational workflows.
Lead payroll system implementations, upgrades, and enhancements, including configuration, testing, data migration, validation, and go-live support.
Identify opportunities to automate manual processes, reduce risk, and improve operational efficiency through technology and process optimization.
Partner with HR, Finance, IT, and external vendors to ensure seamless integration between payroll, HRIS, benefits, timekeeping, and financial systems.
Maximize the capabilities of payroll technologies, including ADP Workforce Now (preferred), to deliver efficient and scalable payroll operations.
Evaluate and implement emerging technologies, including AI-enabled tools, to improve payroll accuracy, operational efficiency, reporting, and decision-making.
Ensure payroll systems remain aligned with organizational needs, compliance requirements, and future growth objectives.
Stay informed on industry trends, regulatory changes, and payroll technology innovations to continuously enhance payroll operations.
Qualifications
Bachelor's degree in Business, Human Resources, Accounting, Finance, or a related field, or equivalent combination of education and experience.
Certified Payroll Professional (CPP) certification strongly preferred.
Five (5) or more years of progressive payroll leadership experience.
Three (3) or more years of direct people management experience.
Extensive knowledge of payroll operations, payroll tax regulations, wage and hour laws, and multi-state payroll compliance.
Demonstrated success leading payroll teams within complex or high growth organizations.
Experience designing and implementing scalable payroll processes and operational infrastructure.
Strong analytical, problem-solving, and decision-making skills with the ability to operate independently.
Excellent communication, relationship-building, and organizational skills.
Preferred Experience
Experience with ADP Workforce Now and other ADP payroll platforms.
Experience supporting payroll across multiple business units or client environments.
Knowledge of HRIS, timekeeping, benefits administration, and financial system integrations.
Experience leveraging automation, reporting tools, or AI-enabled technologies to improve payroll operations.
Experience leading payroll system implementations or major technology upgrades.
About Us
Moxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community. We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character. We’re more than just a pest control company!
We offer a total rewards package that supports the health, life, and career of our employees, including:
Comprehensive medical coverage that covers many common services at no cost or for a low copay
Additional options for dental and vision benefits
Life and disability coverage (voluntary)
Paid time off
We are committed to equal employment opportunity and prohibit any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.