Senior Payroll and Benefits Administrator

About the Role

We are seeking a detail-oriented and experienced Senior Payroll and Benefits Administrator to lead payroll processing and benefits administration across the organization. This role ensures accurate, compliant payroll operations while delivering a positive employee experience through effective benefits management and support.

Responsibilities

• Oversee end-to-end payroll processing for all employees, ensuring accuracy, timeliness, and compliance with federal, state, and local regulations
• Manage payroll systems, audits, reconciliations, and reporting, including year-end processing (W-2s, tax filings)
• Partner with HR and Finance to ensure accurate employee data, compensation changes, and reporting alignment
• Administer employee benefits programs including health, dental, vision, 401(k), and leave programs, including managing leave of absence (LOA) processes and compliance
• Serve as the primary point of contact for employee payroll and benefits inquiries, resolving issues with a high level of customer service
• Support benefits open enrollment, vendor relationships, and plan renewals
• Ensure compliance with applicable laws
• Maintain and improve payroll and benefits processes, controls, and documentation
• Conduct audits and provide insights on payroll discrepancies, trends, and cost management
• Assist with HR projects and initiatives related to compensation, benefits, and employee experience

Qualifications

• Bachelor’s degree in Human Resources, Accounting, Business, or related field preferred
• 5+ years of experience in payroll and benefits administration, with at least 2 years in a senior or lead capacity
• Strong knowledge of payroll regulations, tax compliance, and benefits administration
• Experience with HRIS and payroll systems
• High attention to detail, confidentiality, and problem-solving ability
• Strong communication and interpersonal skills
• Must have experience working in the Mortgage Industry

Preferred Qualifications

• CPP (Certified Payroll Professional) certification
• Experience in multi-state payroll environments
• Prior experience supporting audits or compliance reviews

Schedule

This is a full-time, office-based position with standard working hours: Monday to Friday, 9:00 AM to 6:00 PM.

Location

Troy, MI HQ in a modern, cozy office environment.

Benefits

• Comprehensive benefits package including PTO, sick days, and paid volunteer hours
• Medical, dental, and vision insurance
• 401(k) retirement plan

Career and Culture

• Inclusive, supportive company culture where your voice is heard and valued
• Defined paid training and clear pathways for career development