Senior Payroll Administrator

About Us

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time.

What You Will Do

• Serve as a point of contact for payroll-related calls, emails, and employee inquiries, providing first-level support for UKG (Kronos) and ADP. Research and resolve payroll issues, answer questions, escalate complex concerns when needed, and deliver exceptional customer service.
• Support payroll operations during the transition from UKG (Kronos) to Workday by working across both systems and processes. Maintain accurate employee data, assist with system validation, and ensure payroll information remains accurate throughout the transition. Assist with special projects during transition time to ensure successful implementation.
• Process payroll edits, corrections, employee updates, and maintain payroll system integrity. Audit payroll data and reconcile timekeeping records to ensure accurate earnings, hours worked, deductions, and employee information.
• Prepare and distribute payroll-related communications, including electronic W-2 enrollment campaigns, payroll announcements, and other employee correspondence. Maintain payroll documentation and support ongoing payroll initiatives.
• Following approximately six months of training, process multi-state bi-weekly payroll for assigned business units.
• Partner with HR, Accounting, and Operations to resolve payroll issues, improve payroll processes, maintain supporting documentation, and identify opportunities to increase efficiency and accuracy.

Requirements

Must Have

• High school diploma or equivalent.
• 4+ years of payroll experience in a high-volume environment, with responsibility for end-to-end payroll processing and multi-state or multi-jurisdiction tax compliance.
• Strong understanding of payroll tax laws across multiple states, wage and hour regulations, and federal, state, and local labor and tax compliance requirements, including payroll cycles and reporting standards.
• Experience with payroll and HRIS platforms such as UKG/UltiPro (Ultimate Software), ADP, Paychex, and QuickBooks, as well as Kronos and other automated payroll and timekeeping systems.
• Skilled in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams, and SharePoint).

Nice to Have

• Familiarity with Microsoft Dynamics and general accounting practices, including reconciliations and reporting.
• Professional certifications such as Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), or other relevant payroll/HR credentials.
• Experience with Workday.

Skills Crucial to Success in This Role

• Attention to Detail in High-Volume Environments: Maintains accuracy while managing large payroll volumes and recurring deadlines, identifying and preventing errors.
• Adaptability & Problem-Solving: Thrives in a dynamic environment with shifting priorities, system changes, and acquisition-related complexity. Quickly identifies and resolves payroll discrepancies, system issues, and inefficiencies.
• Collaboration & Teamwork: Strong team-first mindset, supporting colleagues during peak payroll cycles and partnering across payroll, HR, and Accounting to resolve issues and maintain alignment.
• Communication & Stakeholder Management: Communicates clearly and professionally with employees, supervisors, and cross-functional partners, explaining payroll matters and responding to inquiries in a way that builds trust and understanding.
• Organization, Time Management & Reliability: Manages multiple priorities and deadlines effectively, ensuring all payroll responsibilities are completed accurately and consistently.
• Technical Skills & Reporting: Quickly learns payroll systems and tools, runs reports, and uses data to support payroll processing and validation.
• Root Cause Thinking & Process Improvement: Identifies root causes of payroll issues and contributes ideas to improve processes, reduce risk, and increase efficiency.
• Professionalism & Integrity: Maintains confidentiality and handles sensitive employee information with professionalism and discretion.

Why You’ll Love This Role

You’ll be joining a tenured, highly supportive team that genuinely works together, especially during high-volume payroll cycles. The environment is collaborative, steady, and built on trust. People step in for each other, communicate openly, and take pride in getting the work done right. This is also a strong opportunity to be part of a team navigating growth and system evolution, including the transition to Workday. If you enjoy being part of a team that is improving how work gets done and want exposure to change without chaos, this role offers that balance.

Benefits

• Work Environment: Hybrid, bi-weekly Monday-Friday, in Mendota Heights, MN.
• Compensation: $30.30 hourly fixed rate.
• Team Culture: Supportive, collaborative, and tenured, with a strong “we’re in this together” mindset.
• Work Schedule: Typically, 8 AM - 5 PM CST, with flexibility available to meet deadlines or support key initiatives across all U.S. time zones.
• Retirement Plan: 401K plan with employer match after one year of service.
• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave.
• Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options. Plus, 100% company-paid long-term disability and life insurance.
• Employee Perks: National brand discounts, employee referral program, and employee assistance program.
• Job Mobility: Dungarvin’s multi-state footprint allows internal job mobility nationwide.