Senior Payments Strategy Manager

About the role

The Senior Payments Strategy Manager owns the payment platform product strategy, roadmap, and execution within the Subscription organization. This role is responsible for driving subscription acquisition, conversion, retention, and revenue optimization through reliable, scalable, and cost-efficient payment capabilities that support millions of subscribers globally.

This role requires deep partnership across Product, Engineering, Data, Finance, Legal, Risk, Business Development, and external payment providers to translate business strategy into measurable platform outcomes. This role owns strategic prioritization and tradeoffs across growth, conversion, cost, risk, reliability, and operational scalability.

Qualifications

• 10+ years of Product Management experience, with significant ownership of payments, subscription commerce, billing, checkout, or financial platform products at scale.
• Deep expertise across the payments ecosystem, including payment gateways, processors, tokenization, network tokens, digital wallets, recurring billing, subscription recovery, retries/dunning, fraud/risk controls, and payment optimization strategies.
• Proven experience leading large-scale payment platform initiatives that materially improved authorization rates, conversion, retention, payment recovery, or payments cost efficiency.
• Strong understanding of payment orchestration concepts, including intelligent routing, retry optimization, processor performance management, and multi-partner payment ecosystems.
• Experience operating global payment systems across multiple markets, payment methods, currencies, regulatory environments, and regional payment preferences.
• Demonstrated success managing external payment partners, including commercial alignment, integrations, migrations, escalations, roadmap influence, and performance optimization.
• Strong analytical and experimentation background, including A/B testing, KPI development, funnel optimization, and data-driven prioritization.
• Experience balancing growth, customer experience, reliability, operational scalability, financial integrity, and risk management within a high-volume commerce environment.
• Proven ability to influence cross-functional stakeholders across Engineering, Finance, Data, Legal, Compliance, Operations, and Business teams.
• Strong executive communication skills, including experience presenting platform strategy, business cases, operational risks, and performance insights to senior leadership.

Benefits

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.