Payments Strategy Manager

About the role

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! This role drives acquisition, engagement, performance, and revenue optimization across debit, credit, and emerging payment portfolios, owning end-to-end product strategy from ideation to ongoing performance management.

Responsibilities

• Acquisition & Go-to-Market Strategy
  • Develop and execute acquisition strategies across debit, credit, and emerging payment solutions.
  • Lead go-to-market planning for new products and enhancements.
  • Optimize digital application, issuance, and wallet provisioning flows.
• Debit & Credit Portfolio Optimization
  • Drive transaction and interchange revenue growth.
  • Partner with finance and risk to inform credit strategies.
  • Improve authorization rates and network performance.
• Emerging Payments Strategy
  • Own roadmap for digital wallets, contactless, and real-time payments.
  • Evaluate new payment technologies and partnerships.
  • Lead cross-functional product development and launches.
• Business Case Development & Financial Accountability
  • Develop data-driven business cases for new initiatives.
  • Define success metrics and financial assumptions.
  • Partner with Finance on forecasting and performance tracking.
• Performance Metrics & Product Measurement
  • Define and track portfolio KPIs.
  • Analyze performance and optimize product strategy.
  • Calculate impact and ROI for growth and retention tactics.
• Card Product Strategy & Network Leadership
  • Own value proposition, including rewards and benefits.
  • Represent business for payment network initiatives.
  • Monitor industry trends.
• Governance, Risk & AI Alignment
  • Ensure compliance with governance and regulatory standards.
  • Apply AI-supported insights for decision-making.

Requirements

• 8+ years of related experience in Card or Payments Product Management, Card or Payments Sales Strategy, or similar field.
• Bachelor's degree in a related field required.
• Strong ability to think critically and understand sophisticated customer needs.
• Thorough knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Deep knowledge of banking products, including debit cards, credit cards, and digital payments as well as pricing dynamics.
• Experience with product management methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development.
• Capable of applying project management techniques to drive execution teams aligned to strategic plans and objectives.
• Excellent speaking skills and written communication.

Skills

• End-to-end payments product ownership
• Business case development and financial accountability
• Metrics-driven performance management
• Debit, credit, and emerging payments expertise
• Payments network leadership
• Product governance and compliance awareness

Benefits

• Generous vacation package
• Incentives
• Competitive hourly pay
• 100% paid employee medical, dental, and vision premiums
• Tri-Met / parking passes
• 401k matching
• Tuition reimbursement