Senior Patient Services Specialist - Radiology Oncology
About the role
The front office will participate in a variety of patient and non-patient activities to assist the operations of Providence Regional Cancer System in providing a competent and caring environment for patients and their families. This position works under the direction and supervision of the Clinic Supervisor, Clinic Manager or appropriate staff to support in the delivery of cost-effective, clinically competent, reliable healthcare in a safe, respectful manner that ensures patient respect and dignity.
Responsibilities
- Provide effective and efficient front office services to patients for all departments within Providence Regional Cancer System including but not limited to: Providence Medical Group, Providence Centralia Hospital Outpatient Infusion, Providence Centralia Hospital Outpatient Laboratory, Providence Centralia Hospital Diagnostic Imaging, Providence St. Peter Hospital Lymphedema, Providence Centralia Hospital Pharmacy, and Providence Integrative Cancer Care Program.
- Cookinate internal and external clinic phone communications among staff, patients and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff.
- Participate as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.
Requirements
- H.S. Diploma or GED
- 1 year of Working in a medical setting.
- Computer experience (word processing).
Qualifications
- Coursework/Training: Two years of community college/business school training.
- Coursework/Training: Additional course work in business or health care related subjects.
- Experience with electronic medical records.
- Physician group practice.
Skills
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Benefits
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.