Senior Patient Scheduler

About the role

Under the direction of the Patient Access/Central Scheduling Coordinator & Patient Access/Scheduling Manager, provides training to existing and new hires in scheduling, verifies orders, schedules, registers, verifies insurance coverage and benefits, creates estimates, and obtains pre-certification, referral or authorizations as needed per insurance requirements; participates in the collection of up-front revenue due to the facility; provides quality customer service to internal and external customers; and remains responsible for obtaining accurate patient information to ensure patient satisfaction; patient safety, and hospitals quality measures are met.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Shift Details

• Full-time, 40 hours weekly
• Day shift

Responsibilities

• Provide training to existing and new hires in scheduling
• Verify orders, schedules, and register patients
• Verify insurance coverage and benefits
• Create estimates and obtain pre-certification, referral or authorizations as needed per insurance requirements
• Participate in the collection of up-front revenue due to the facility
• Provide quality customer service to internal and external customers
• Obtain accurate patient information to ensure patient satisfaction, patient safety, and hospital quality measures are met

Required Qualifications

• 3 years Central scheduling experience

Preferred Qualifications

• Coursework/Training: Medical terminology
• Upon hire: CHAA
• Medical setting experience
• Data entry, medical terminology and insurance experience

Pay Range

• $20.92 – $32.00 per hour
• The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.