Senior Partnerships Manager, LATAM

About the role

Fin is a leading provider of AI Customer Agents designed to enhance customer support across various channels. Founded in 2011, Fin has grown to serve nearly 30,000 global businesses, making it one of the largest private software companies globally.

Responsibilities

• Manage Partner Relationship: Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM. Act as the main point of contact for all partner-related inquiries, fostering trust and open communication.
• Market Expansion and Partner Acquisition: Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives and pipeline goals. Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success.
• Performance Monitoring and Optimization: Track partner performance, including sales targets, growth metrics, and overall contribution to business success. Run weekly forecasts with partners to drive accountability and performance. Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
• Cross-Functional Collaboration: Work with internal teams such as product to provide feedback on PMF in the region. Partner closely with sales to transfer opportunities, progress, and overall pipeline forecasting and health. Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility.
• Reporting and Analytics: Provide regular updates on partner performance, KPIs, and sales metrics to senior management.
• Regional Expertise: Stay current on trends, regulations, and industry best practices specific to the LATAM market. Leverage local market knowledge to help shape partnership strategies and support the company’s regional growth objectives. Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach.

Requirements

• 8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets.
• Experience running channel sales or direct sales is a big plus.
• Proven track record of driving revenue growth and building successful partnerships in LATAM.
• Experience in B2B SaaS or AI environments.
• Strong negotiation, communication, and interpersonal skills.
• Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required.
• Ability to manage multiple projects simultaneously and meet deadlines.
• An analytical mindset with the ability to work with data and generate actionable insights.

Qualifications

• Proven track record of driving revenue growth and building successful partnerships in LATAM.
• Experience in B2B SaaS or AI environments.
• Strong negotiation, communication, and interpersonal skills.
• Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required.
• Ability to manage multiple projects simultaneously and meet deadlines.
• An analytical mindset with the ability to work with data and generate actionable insights.

Skills

• Experience in partner management, business development, or sales, with a strong focus on LATAM markets.
• Experience running channel sales or direct sales is a big plus.
• Proven track record of driving revenue growth and building successful partnerships in LATAM.
• Experience in B2B SaaS or AI environments.
• Strong negotiation, communication, and interpersonal skills.
• Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required.
• Ability to manage multiple projects simultaneously and meet deadlines.
• An analytical mindset with the ability to work with data and generate actionable insights.

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

Pay

The OTE range for candidates within the San Francisco Bay Area is $192,000-$260,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Schedule

We have a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.