Senior Partner Manager

About the role

We are seeking a Senior Partner Manager to join our dynamic team at Fiserv. As a Senior Partner Manager, you will lead a team acting as an extension of our client’s business, representing Fiserv. You will be accountable for a client segment’s strategic and operational outcomes.

Responsibilities

• Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day-to-day relationship.
• Develop strategies, processes, and people to effectively manage the client segment.
• Build a trusted partner relationship with client segment stakeholders and executive sponsors.
• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes.
• Develop and implement effective strategies and processes to manage client segment.

Requirements

• 6+ years experience building productive and profitable working relationships with clients.
• 4+ years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives.
• Ability to identify new revenue streams, including product and professional services.

What would be great to have

• Bachelor's degree in business, marketing, technology or a related field, or an equivalent combination of education, work and/or military experience.
• Experience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processes.
• Experience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements.
• Ability to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures.

Qualifications

• Valid and unrestricted U.S. work authorization required.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.

Benefits

At Fiserv, we offer competitive compensation packages, comprehensive benefits, and opportunities for growth and development. We believe in fostering a diverse and inclusive workplace where everyone can thrive.

Pay

The starting salary range for this role is $80,000 - $120,000 annually, depending on experience and qualifications.

Schedule

This position offers a flexible schedule to accommodate your needs and preferences.

Benefits

• Health insurance
• Retirement savings plan
• Flexible spending accounts
• Employee assistance program
• Professional development opportunities

Company Culture

Fiserv is committed to creating a positive and inclusive work environment where employees feel valued and supported. We encourage open communication, collaboration, and continuous learning.

Contact Us

To apply for this role, please complete the step-by-step profile and attach your resume. You can also reach out to us at if you have any questions about the application process.

Equal Opportunity Employer

Fiserv is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.