Senior Partner Manager

About the role

As a Senior Partner Manager at Fiserv, you will lead a team acting as an extension of our client’s business representing Fiserv. You will be accountable for a client segment’s strategic and operational outcomes.

Responsibilities

• Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day‑to‑day relationship.
• Develop strategies, processes and people to effectively manage the client segment.
• Develop a trusted partner relationship with client segment stakeholders and executive sponsors.
• Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes.
• Develop and implement effective strategies and processes to manage client segment.

Requirements

• 6+ years experience building productive and profitable working relationships with clients.
• 4+ years experience ensuring the timely and successful delivery of solutions according to client needs and objectives.
• Ability to identify new revenue streams, including product and professional services.
• Must currently possess valid and unrestricted U.S. work authorization (candidates requiring sponsorship, including F‑1 OPT/CPT/STEM, H‑1B, H‑2, TN, etc., will not be considered).

Qualifications

• Bachelor's degree in business, marketing, technology or a related field, or an equivalent combination of education, work and/or military experience.
• Experience verifying accurate and up‑to‑date documentation of client architecture and processing environment, product matrix and custom processes.
• Experience facilitating client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements.
• Ability to lead critical initiatives including external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures.

Benefits

• For incentive‑eligible associates, eligibility for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards (at the Company’s discretion).

Pay

Salary range: $81,400.00 – $173,100.00 (applies to employees in New Jersey and New York; pay ranges for other states may differ).