Senior Organizational Trainer

Essential Duties & Responsibilities

• Achieve learning needs through structured learning solutions.
• Design curricula and learning experiences grounded in adult learning and instructional design principles.
• Develop instructor-led, virtual, self-paced, and hybrid learning experiences based on audience and learning needs.
• Determine appropriate delivery methods, resources, and approaches.
• Translate complex concepts and information into clear, engaging learning experiences for diverse audiences.
• Engage subject matter experts across the organization to inform content development and validate accuracy.
• Manage a centralized library of training content and learning resources.

Organizational & Workforce Learning

• Lead learning programs that advance individual and organizational performance.
• Facilitate learning across key areas, including organizational knowledge, professional and leadership development, technology, compliance, and workplace practices.
• Lead orientation on Changent mission, vision, values, culture, organizational structure, and ways of working.
• Educate audiences on how functions across the organization work together to advance organizational strategy and mission.
• Develop training that supports the adoption of new systems, processes, and ways of working.
• Produce job aids, facilitator guides, quick reference materials, and other resources that reinforce learning and workplace application.

Stakeholder Training

• Design and facilitate onboarding and training for organizational stakeholders, including members of the Board of Directors and volunteers.
• Develop learning experiences that build understanding of our mission, organizational structure, expectations, confidentiality, and professional conduct.
• Deliver training on Changent policies, safety practices, communication expectations, and other requirements relevant to stakeholder roles.
• Prepare stakeholders to participate in meetings, presentations, advisory activities, and other organizational engagements.
• Provide stakeholders with the knowledge and resources needed to represent Changent externally and contribute to our mission.

Training Management & Evaluation

• Set standards and practices for training design, delivery, documentation, and content management.
• Manage training schedules, learning resources, and delivery logistics across multiple learning formats.
• Track training participation, completion, feedback, and learning outcomes through established systems and reporting practices.
• Analyze learning data and trends to inform future training priorities and improvements to content and delivery.
• Research emerging practices, methods, and technologies relevant to organizational training needs.

Knowledge, Skills, & Experience

• Bachelor's degree in Human Resources, Organizational Development, Communications, Business Administration, or a related field required.
• Minimum 5 years' of experience in corporate training, instructional design, learning and development or a related field.
• Experience designing and facilitating organization-wide training for employees across roles and levels.
• Experience in conducting learning needs assessments and translating identified needs into structured learning solutions.
• Strong knowledge of adult learning principles, instructional design methodologies, and facilitation practices.
• Experience designing instructor-led, virtual, self-paced, and hybrid learnings.
• Experience developing curricula, facilitator guides, job aids, quick reference materials, and digital learning content.
• Experience developing training that supports organizational change and the adoption of new systems, processes, or practices.
• Experience with learning management systems and virtual learning platforms.
• Ability to interpret learning data and outcomes to assess training impact and inform recommendations.
• Ability to translate complex concepts and information into clear and engaging learning experiences.
• Exceptional facilitation, presentation, written communication, and interpersonal skills.
• Strong project management and organizational skills and the ability to manage many learning initiatives and priorities.
• Demonstrated ability to work effectively with subject matter experts and stakeholders across functions and levels.
• Ability to work independently within established organizational priorities and direction.
• Ability to travel up to 20% annually.