Senior Organizational Design and Change Management Strategist

We are seeking an experienced Organizational Design and Change Management expert to support a large-scale, high-visibility federal modernization program. This role leads structural and strategic analysis to strengthen change management planning across a complex, multi-stakeholder program environment. The ideal candidate can take a complex organizational challenge and methodically unpack it, layer by layer, understanding where decision authority truly sits, where incentives may be misaligned with stated goals, and where structural clarity is the key to successful adoption.

About the role

This is a strategic diagnostic role combining organizational design expertise, strong metrics ability, and skilled facilitation to turn insight into actionable change strategy. Success requires emotional intelligence, intellectual curiosity, sound judgment, and the ability to build trust across organizations with competing priorities. The candidate must be comfortable operating in ambiguity, listening for unstated concerns, and constructively challenging assumptions while maintaining productive relationships.

Given the nature of this program, candidates who bring direct, on-the-ground experience within Alaska's aviation environment—whether through FAA, state government, Alaska Native organizations, or rural aviation operations—are especially encouraged to apply. That regional depth, paired with the strategic skill set above, is a particularly strong fit.

Location Requirement

The ideal candidate is currently based in Alaska and brings established working relationships with Alaskan aviation, government, community, and other relevant stakeholders. This position does not include relocation assistance; preference will be given to candidates who already reside in Alaska and can immediately leverage local knowledge and stakeholder networks. The role also requires flexibility to work outside standard business hours as needed to coordinate effectively across Alaska and East Coast time zones.

Responsibilities

• Conduct structural and organizational diagnostics to identify factors affecting adoption of new systems, processes, and ways of working
• Design and lead facilitated sessions, including focus groups and structured workshops, to surface root-cause organizational insights that inform change strategy
• Develop and maintain metrics frameworks that track organizational health, adoption progress, and change effectiveness over time
• Translate diagnostic findings into clear, actionable change management strategies and recommendations for program and organizational leadership
• Partner with cross-functional and multi-organizational teams to clarify roles, decision rights, and accountability in support of successful change adoption
• Design organizational structures, governance models, or operating models that support a scalable, repeatable approach to change management
• Present findings and recommendations to senior stakeholders in a clear, constructive, and solutions-oriented manner
• Collaborate closely with human factors, behavioral science, and broader organizational change management colleagues to ensure a coordinated, integrated change strategy
• Build tools and frameworks that make organizational diagnosis and change strategy development repeatable and consistent
• Monitor early indicators of organizational or structural risk to proactively inform change interventions
• Apply active listening, thoughtful questioning, and situational awareness to identify unstated concerns, competing perspectives, and underlying organizational dynamics
• Build trusted working relationships across leadership, technical, operational, and change management stakeholders
• Navigate disagreement and competing priorities with diplomacy, objectivity, and a solutions-oriented mindset
• Adapt methods and recommendations as stakeholder needs, program conditions, and organizational priorities evolve

Requirements

Candidates must be a U.S. Citizen and able to obtain a Public Trust Clearance and FAA Suitability determination. In addition to other standard background factors, this process includes a thorough and rigorous review of financial history and credit standing.

Candidates must meet one of the following three qualification pathways:

• Advanced Degree Pathway: A Master's degree in Organizational Development, Public Administration, Business Administration, Aviation Management, Political Economy, or a related field, together with at least 10 years of relevant professional experience in organizational design, organizational development, change management strategy, or institutional analysis within large, complex programs.
• Bachelor's Degree Pathway: A Bachelor's degree in a relevant field, together with at least 12 years of progressively responsible, professionally relevant experience in organizational design, organizational development, change management strategy, or institutional analysis within large, complex programs.
• Specialized Experience Pathway: An equivalent combination of education and at least 12 years of demonstrated specialized experience, in lieu of a directly relevant degree. Relevant specialized experience must demonstrate substantial knowledge of Alaska's aviation environment and include experience with some of the following:
  • FAA Flight Service
  • FAA Flight Standards
  • FAA Operations
  • Alaska State Government
  • Alaska Native organizations and communities
  • Rural aviation stakeholders
  • Airport operators
  • Air carriers
  • General aviation organizations
  • Other aviation interests operating within Alaska

Qualifications

• Demonstrated structural-diagnosis capability: experience evaluating organizational structures, governance, decision rights, and stakeholder relationships to identify root causes beyond surface-level symptoms
• Demonstrated metrics fluency: experience combining quantitative and qualitative data into practical frameworks or scorecards that track readiness, adoption, or stakeholder alignment
• Proven facilitation capability: experience designing and leading workshops or working sessions that produced candid input and documented, actionable outcomes
• Demonstrated strategic-translation capability: experience converting complex findings into clear recommendations and change strategies for senior, non-technical audiences, communicated with diplomatic candor
• Strong emotional intelligence and influence-without-authority track record: skilled at active listening, reading organizational dynamics, and building trust and alignment across organizational boundaries, even with incomplete or sensitive information

Preferred Qualifications

• Experience supporting infrastructure modernization or field-execution programs in remote or geographically dispersed environments, with preference given to Alaska-specific experience
• Experience supporting aviation, federal, or other large-scale modernization programs
• Familiarity with FAA flight-service, flight standards, automation, and remote-weather-observation systems (e.g., AWOS, VWOS, WCAM)
• Experience with program or schedule recovery efforts, particularly under tight seasonal or field-work windows
• Experience stabilizing leadership transitions, including rapidly onboarding into a program with active staffing or schedule gaps
• Experience integrating OCM or stakeholder engagement into fast-moving field execution without adding unnecessary process overhead
• Familiarity with Prosci/ADKAR or comparable change management methodologies
• Experience working within prime/subcontractor or multi-organizational program structures
• Background in political economy analysis, institutional analysis, or public sector organizational design
• Experience developing governance models or operating models for large-scale programs

Pay

The posted salary range for this role is $120,000–150,000. The range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. Compensation is determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages.

Benefits

• Comprehensive medical, dental, and vision insurance that starts the first of the month after you join the team
• 401(k) Plan with immediately vested employer contributions; no matching required
• Generous Paid Time Off (PTO) policy, one additional day of paid wellness leave per calendar year, and ten federal holidays
• Pet Insurance
• Tuition reimbursement, internal training programs, and company-sponsored industry certifications
• Dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021, 2022, 2023, and 2024
• Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more