Senior Operations Support Specialist

About the role

The Senior Operations Support Specialist will provide day-to-day administrative and operational support for GA office facilities and personnel.

Responsibilities

• Manage office inventory systems, track supplies, and coordinate procurement of office materials and equipment
• Process and track support tickets through appropriate systems to ensure timely resolution of facility and equipment issues
• Coordinate shredding services and ensure proper handling of sensitive documents in accordance with Department security protocols
• Manage seating arrangements, space allocation, and workspace configurations to optimize office efficiency
• Submit and track building maintenance tickets and coordinate with facility management for repairs and improvements
• Provide reception support, visitor management, and general administrative assistance as needed
• Maintain accurate records of office assets, equipment assignments, and facility related documentation
• Support meeting and event logistics including room reservations, setup, and audiovisual equipment coordination
• Coordinate onboarding and offboarding logistics for contractor personnel including workspace assignments, Government Furnished Equipment provisioning and return, access badge coordination, and inventory tracking
• Perform other duties as assigned to support the operational effectiveness of GA offices

Qualifications

• Minimum five (5) years of administrative or operations support experience
• Demonstrated experience supervising support staff or leading operational teams
• Proficiency with facility management systems, inventory tracking software, and vendor management
• Strong problem-solving, project coordination, and leadership skills
• Experience developing standard operating procedures and process improvement initiatives
• Excellent stakeholder management and communication skills

Skills

• Administrative or operations support experience
• Supervisory experience
• Facility management systems proficiency
• Inventory tracking software proficiency
• Vendor management experience
• Problem-solving skills
• Project coordination skills
• Leadership skills
• Standard operating procedures development
• Process improvement initiative experience
• Stakeholder management skills
• Communication skills

Benefits

Nakupuna Companies offers a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $115,000-$135,000.

Pay

The projected compensation range for this position is $115,000-$135,000.

Schedule

The schedule for this position is typically full-time.