Senior Operations Specialist

About the role

The Senior Operations Specialist reports to the Director of Student Involvement and performs duties under general supervision. Key responsibilities include overseeing the Student Involvement reception area, managing departmental inventory, handling day-to-day budget management, and assisting with departmental outreach efforts and program support.

Responsibilities

• Serve as the departmental lead regarding all areas of fiscal administration and payroll management.
• Ensure any necessary department purchasing, tracking, and follow-through.
• Provide guidance and support to the department’s Engagement Coordinators, Assistant Directors, and Associate Director regarding the development and management of individual program budgets.
• Cook up day-to-day fiscal operations, including procurement, travel, reimbursements, and deposits for the general fund and foundation accounts.
• Track and resolve problems related to fiscal operations.
• Serve as the financial contact of Student Involvement for the university.
• Prepare monthly, quarterly, and yearly budget projections, summary reports, and financial charts.
• Manage all searches for the department from recruitment initiation to the new employee’s first day.
• Ensure departmental compliance with all Labor Relations and Equal Opportunity protocols.
• Ensure timely and accurate time/leave reporting by department students and full-time staff.
• Maintain confidential employee files and manage department payroll needs and processes.
• Be familiar with the provisions of bargaining unit contracts for employees working in the department.
• Provide onboarding and offboarding support for full-time staff members.
• Provide administrative support for the Director.
• Manage day-to-day administrative needs pertaining to Facilities Development and Operations, as well as University Information Technology Services.
• Assist with any large-scale event programs.
• Maintain appropriate inventory control of giveaways; oversee the process for signing out equipment.
• Work with designated Student Involvement staff to assist with creating and maintaining innovative marketing for departmental programs and services.
• Afford oversight for the department’s Reception area, as well as shared resources (conference room, Fishbowl, Student & Commuter Lockers), with an eye for positive customer service and campus relations.
• Serve on campus committees and represent the University, Division, and Student Involvement.

Qualifications

• Bachelor’s degree and/or equivalent training.
• Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Skills & Abilities

• Demonstrated ability to establish and maintain effective working relationships with students, faculty, staff, alumni, students’ family members, and community members.
• Ability to work with and lead the work of professionals and students.
• Demonstrated ability to support, administer, and monitor program budget allocations, and prepare appropriate reports.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals, analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action.
• Ability to carry out very complex assignments without detailed instructions.
• Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
• Ability to plan, coordinate, and initiate actions necessary to implement administrative or group discussions or recommendations.
• Demonstrated ability to plan, coordinate, and implement events/programs.
• Excellent written and oral communication and presentation skills.
• Ability to communicate with constituents in a professional and respectful manner.

Benefits

San José State University offers a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Pay

I Anticipated Hiring Range: $5,380/month - $5,823/month (Step 2 – Step 6)

Schedule

CSU Salary Range: $5,274/month - $7,684/month (Step 1 – Step 20)