Senior Operations Program Manager

We are seeking a dynamic and experienced Senior Operations Program Manager (OPM) to join our globally organized Operations Program Management team. In this high-impact role, you will serve as the primary Operations representative and project leader for New Product Development and Introduction (NPD/NPI) programs, acting as the voice of Operations across cross-functional program teams. You will collaborate closely with Engineering, Product Management, Quality, Sales, and Operations stakeholders to ensure new products are developed, launched, and transitioned into manufacturing with long-term, sustainable success. Whether manufacturing is in-house or subcontracted, you will be the key relationship owner and driver of operational excellence.

Responsibilities

• Lead and manage all Operations tasks and responsibilities across assigned NPI programs from inception through successful product launch.
• Establish clear Operations and Manufacturing objectives, delegate assignments, and mentor team members to ensure program goals are met.
• Contribute to, monitor, and coordinate program activities across all Operations functions, ensuring programs are delivered on time, within budget, and to performance requirements.
• Manage multiple concurrent technology products from concept through release.
• Represent all Operations departments, including Production, Sourcing, Planning, Manufacturing Engineering, Test Engineering, Warehousing, and Customer Service in program meetings and activities.
• Communicate Design for Manufacturability (DFM), testability, and serviceability requirements back to design teams within appropriate timeframes.
• Build and maintain positive, professional relationships with internal stakeholders, key suppliers, and external development partners.
• Track and report program progress against launch milestones, proactively surfacing blockers, schedule risks, and challenges.
• Ensure risks are transparent to the organization and are owned or mitigated by the appropriate individuals and teams.
• Identify, vet, and manage new and existing suppliers; lead negotiations and engagements with external manufacturers and development partners.
• Conduct supplier meetings and manage supplier progress relative to new product timelines.
• Drive and contribute to product design considerations for manufacturability, testability, serviceability, and operational efficiency from project inception through production.

Requirements

• Bachelor's degree or higher in Engineering, Manufacturing, Supply Chain, or a related field.
• Minimum 10 years of experience in a combination of Operations, Engineering, and/or Program Management roles.
• Demonstrated experience developing, producing, or supporting electronic and/or electromechanical products, subassemblies, and components.
• Proven ability to influence and drive change across all levels of an organization without direct positional authority.
• Exceptional decision-making, consensus-building, and conflict resolution skills.
• Natural problem-solver with strong business acumen and a collaborative leadership style.
• Comfortable communicating and presenting up to the Executive level.
• Broad knowledge of Operations functions: planning, supply chain, PCBA and product assembly, quality, warehousing, distribution, customer care, and reverse logistics.
• Working knowledge of ERP systems and material planning functions.
• Familiarity with Lean Six Sigma manufacturing principles.
• Ability to thrive in a fast-paced, global, and growing organization.

Benefits

• Medical, Dental, and Vision coverage.
• 3 weeks annual PTO and 9 paid holidays.
• 401(k) with employer matching.
• Employer-paid base life insurance, short-term, and long-term disability.
• Health savings accounts (with Biamp contribution) and flexible spending accounts.
• Tuition reimbursement.
• Charitable donation matching.
• Discretionary company achievement bonus.
• Referral bonuses.

Schedule

Amount of Travel: less than 10%, as needed to partner with suppliers and attend trade shows.

About Biamp

We make the world's most extraordinary audio and video solutions. For over 50 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As we grow to meet our customers' needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.

At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don't succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.