Senior Operations Manager, Site Leader, AGL

Key job responsibilities

Drives creation of quality initiatives, process change initiatives and other Lean initiatives meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of their facilities.

Makes performance measurements, provides feedback, and holds leaders accountable for their performance and the performance of their departments.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Ops Integration, Loss Prevention, Safety and other leaders) to build and secure support and resources for projects and initiatives.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Must be able to stand/walk for up to 10-12 hours, walking in the facility and around area with great frequency; some facilities are over a quarter mile in length
• Able to work in environments with variable noise levels, lighting conditions and temperature variation, including chilled and frozen spaces with great frequency
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
• Able to work a variety of hours as business demands, including overnight, weekends and holidays

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of equivalent experience
• 7+ years of direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
• Prior experience with performance metrics, process improvement, and Lean methodologies
• Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

Preferred Qualifications

• Degree in Engineering, Operations or related technical field; MBA or Master’s degree preferred
• Ability to handle changing priorities and use good judgment in stressful situation
• Interest in long-term career development through assignments in multiple buildings across the nation
• Experience with a contingent workforce during peak seasons
• Ability to organize and manage multiple tasks simultaneously
• Excellent written and verbal communication skills complemented with the ability to problem solve independently