Senior Operations Manager Night

About the role

The Senior Operations Manager (SOM) oversees all operations, ensuring the safe, efficient, and effective movement of inventory through the facility. This includes supervising a team of Operations Supervisors who monitor workflow conditions and adjust resources as needed to meet store demand.

Responsibilities

• Identifies and resolves safety issues on the floor and escalates to the appropriate parties;
• Completes safety observations and fosters a safety culture;
• Determines daily workload (production volume) and monitors inventory movements;
• Evaluates staffing needs and moves personnel to meet priorities;
• Communicates business objectives, safety issues, and workload plans;
• Reports on key performance metrics to upper management;
• Manages associates' performance and provides development opportunities;
• Sponsors and leads associates through change.

Requirements

• Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field, or equivalent experience;
• 3+ years of experience in distribution center operations or related areas, or 7+ years of experience in distribution center/warehouse operations with increasing responsibilities if education requirement not met;
• Leadership experience with direct report responsibility;
• Mentoring and coaching experience;
• Experience leading teams through change;
• Resource and budget management experience;
• Problem-solving experience;
• Experience leading corporate-led initiatives or similar roles in other Lowe's supply chain networks;
• Experience with HR-related issues;
• Ability to attract and hire talent for the team.

Qualifications

• Effective communication skills;
• Team leadership and management experience;
• Ability to manage multiple tasks and prioritize accordingly;
• Strong problem-solving and decision-making skills;
• Knowledge of industry best practices and regulatory requirements;
• Ability to adapt to changing environments and priorities.

Skills

• Operational analysis and forecasting;
• Resource allocation and scheduling;
• Team leadership and supervision;
• Change management;
• HR administration and compliance;
• Communication and interpersonal skills.

Benefits

Limited details provided; please refer to Lowe's Benefits Page for comprehensive information.

Pay

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please refer to the Lowe's Benefits Page for more details.

Schedule

Details not specified; please refer to the Lowe's Benefits Page for information on schedules.