Senior Operations Manager

About the role

Company Profile: Vego Garden is making gardening as accessible and sustainable as possible, while encouraging gardening to be an avenue for personal and community development! Since its successful launch in 2020, Vego Garden has quickly become the leading brand in raised garden beds and one of the fastest-growing consumer brands in the country. In just five years, our rapid growth has led to the establishment of a 200,000-square-foot headquarters and distribution center, along with a beautiful 5-acre farm.Today, Vego Garden proudly employs over 100 dedicated team members across the U.S. and internationally. Our high-quality raised garden beds are recognized for their durability, eco-friendly materials, and safety for both children and pets. We are proud to be partnering with Costco, ACE Hardware, Home Depot, Menards, Lowe's, Wayfair, and Amazon.We owe our success to our loyal customers and passionate team. Through our Vego Garden Kids and Giving Back Program, we have donated more than 3,500 garden beds to schools, underserved communities, and other philanthropic initiatives - helping to grow gardens and give back across the nation by making gardening easier anytime, anywhere! We're proud to be a certified Great Place to Work company!

Job Purpose: We are seeking a strategic and results-driven Senior Operations Manager to translate company operational priorities into executable projects and measurable outcomes. In this role, you will lead cross-functional operational initiatives across Warehouse, Logistics, and Operations Systems while partnering closely with Customer Service, Marketing, Sales, Supply Chain, Quality, Product, and IT. The ideal candidate is passionate about driving operational excellence through project execution, KPI management, continuous improvement, and leadership development, with a focus on building scalable processes rather than managing day-to-day operational tasks.

Responsibilities

• Translate company strategy into operational projects with clear owners, timelines, milestones, and success metrics.
• Lead cross-functional projects and remove roadblocks to ensure timely execution.
• Oversee warehouse operations through supervisors and managers rather than direct daily task execution.
• Build and maintain KPI dashboards for Warehouse, Fulfillment, Inventory, Logistics, 3PL, labor productivity, operational cost, and service levels.
• Drive continuous improvement through root cause analysis, SOP development, process standardization, automation opportunities, and preventive actions.
• Identify and execute cost-saving initiatives involving labor, packaging, shipping, inventory, machine, waste reduction, and process optimization.
• Partner with the Operations Systems team to improve ERP, WMS, reporting, automation, and operational workflows.
• Coordinate closely with Customer Service, Supply Chain, Logistics, Quality, Product, and