Senior Operations Manager

Position Summary

The Site Operation Manager is accountable for leading a manufacturing leadership team within the Business Unit to achieve results aligned with the Parker WIN Strategy and Division/Business unit Strategy Deployment goals.

Responsibilities

• Create and foster an environment that engages and empowers team members and prioritizes safety, quality, and customer satisfaction.
• Profitably grow the business and achieve value stream, division, and corporate goals monthly, quarterly and annually.
• Lead strategy deployment for the operation, concentrating on Lean Initiatives and asset management.
• Lead manufacturing and process engineering to ensure operational efficiency and economy.
• Ensure that daily operations are driven by KPIs that clearly connect Division, Operations, and Value Stream objectives with defined governance and management standard work.
• Provide leadership of daily operations in a union manufacturing shop, ensuring compliance with labor agreements, safety regulations, compliance, and production goals.
• Develop and implement initiatives to enhance employee engagement and morale on the operations floor, including organizing team-building events, recognition programs, and feedback sessions.
• Deliver premier customer service as customer facing Operations focal. Provide support and address customer concerns through direct interaction and presentations that clearly articulate a message of support and customer satisfaction.
• Support mentorship opportunities and career development plans to nurture and advance the skills and careers of employees.
• Accountable for driving Lean Initiatives throughout the operation to ensure they are fully embraced and implemented.
• Ensure the operation has adequate inventory, production control scheduling, shipping/receiving logistics.
• Develop budget plans and manage operation within budget constraints.
• Maintain familiarity with competitive environment within geographical area of responsibility.
• Represent the operation at the value stream and division levels.
• Provide leadership by promoting team concepts, coaching, counseling, retaining, mentoring, training, talent management, and individual development.
• Promote a culture of accountability and results through strategy deployment and effective performance management.

Qualifications

• Demonstrated ability to create and implement a vision to motivate and empower the team in a drive for sustained excellence.
• Demonstrated teamwork and team building skills in producing results and meeting organizational objectives.
• Capable of assessing and developing individual and team skills and capabilities.
• Able to create and maintain enthusiasm for new and challenging goals.
• Serve as a role model by promoting new ideas and positive change.
• Current knowledge of the latest Lean methodology, manufacturing technology, productivity and quality measurements, and material/planning systems requiring continual review of methods to optimize productivity.

Education & Experience

• Education requirement: Bachelor’s degree in a manufacturing related field, business or engineering, and progressive career experience.
• An M.B.A., an advanced technical degree, or professional designation may be preferred.
• Year of experience: 10+ years of successful Operations leadership with quantifiable results in a complex manufacturing environment with teams of considerable size and diverse functionality.
• Aerospace Manufacturing experience is ideal.
• Large scale manufacturing environment experience: 400+ team members population and >$500 MM in revenue.