Senior Operations Manager

About the role

Climate Vault Solutions is hiring a Senior Operations Manager to oversee and improve the operational and financial infrastructure of the company. This role requires hands-on experience and a systems-thinking approach to stabilize and document key workflows.

Responsibilities

• Accounts payable & receivable — full-cycle AP/AR through Bill.com, including bill processing, invoicing, reimbursements, wire scheduling, and payment approvals.
• Banking & payments — corporate credit card administration and payment, day-to-day banking operations, and serving as a primary operational point of contact with our bank.
• State compliance & registrations — managing our registered-agent/compliance vendor (Labyrinth) and working down the state registration backlog across both entities, including filings, signatures, and deadlines.
• Surety bonds & insurance — managing our surety bond program and broker relationship (Haas & Wilkerson), including renewals, increases, and supporting documentation.
• Monthly close & bookkeeper coordination — running point with our external bookkeeper/accounting partner to keep the books current and closed on time each month.
• Board material coordination — supporting the preparation and coordination of materials for leadership and board meetings.
• Nonprofit support (lighter, recurring) — donation tracking/mechanics and occasional carbon credit (allowance) procurement in support of an affiliated nonprofit; this is a smaller, periodic part of the role, not its center of gravity.
• HR & people operations coordination — onboarding, payroll coordination (ADP), and benefits administration.
• Vendor & systems coordination — managing external partners to deadline, plus software, credential, and virtual mailbox administration.
• Automation & process improvement — identifying and implementing opportunities to automate and document workflows using AI and modern tooling, so the operation gets leaner over time.

Requirements

• Fluency across the operational and financial workflows of the business.
• The highest-priority workflows — AP/AR, monthly close, and state compliance — stabilized and running reliably, with nothing time-sensitive falling through the cracks.
• Institutional knowledge converted into documented, usable SOPs.
• A prioritized action plan against the operational gaps: what's being fixed, in what order, and against what measure of success.

Qualifications

• 5+ years of operations experience, with meaningful time in a startup or small organization where infrastructure had to be built rather than inherited.
• Demonstrated end-to-end ownership of operational processes — you've run things, not just supported them.
• A systems thinker who executes in the specifics — you design processes and make sure they hold.
• Comfortable with ambiguity and disciplined about triaging what actually matters.
• Fully fluent across operational and financial tooling (AP/AR platforms, accounting software, payroll) without needing to be a specialist in any one.
• Defaults to automation before process, and process before headcount, and already uses AI tools in your daily work.
• A strong written communicator — much of your output is documentation others will depend on.
• Emotionally steady and diplomatic; this role coordinates across partners, vendors, and an affiliated organization.
• Experience with high-volume, time-sensitive financial transactions (recurring wires, treasury operations, securities/commodity purchasing, or comparable).
• Experience managing state registrations, compliance filings, insurance, or surety bonds.
• Comfort producing management reporting, cash-flow visibility, and budget-to-actuals from a bookkeeper's records.
• Familiarity with Bill.com, QuickBooks Online, ADP, and Salesforce (or comparable CRM), and with automation tools (Zapier, Make, or custom AI agents).

Skills

• Highly proficient in operational and financial tooling.
• Strong systems thinking and process improvement skills.
• Ability to manage ambiguity and prioritize tasks effectively.
• Experience with high-volume financial transactions.
• Experience with state registrations, compliance filings, insurance, or surety bonds.
• Proficiency in management reporting and cash-flow visibility.
• Knowledge of automation tools and AI.

Benefits

• Meaningful Equity — stock options in Climate Vault Solutions.
• Full benefits — 100% of the employee's premiums covered (health, vision, dental, LTD, life).
• Unlimited PTO, plus a company-wide week off between Christmas and New Year's.

Pay

• $85,000–$100,000 base salary, based on experience.

Schedule

• Remote (United States)
• Full-time