Senior Operations Maintenance Planner

About the role

Inspiring a dynamic future, QTS Data Centers stands at the heart of today's transformative digital landscape. Our state-of-the-art data centers are the backbone of our customers' strategic growth initiatives, positioning us as a global leader in digital infrastructure. Fueled by AI and cloud technologies, we're driving innovation and efficiency. As a Blackstone portfolio company, we're poised for ambitious growth and innovation. Our team members are the driving force behind our success, embodying purpose, resourcefulness, and community impact.

Responsibilities

• Maintenance Planning & Execution: Owns site or multi-building maintenance calendars, sequencing, and prioritization. Approves, defers, or resequences preventive maintenance based on risk, readiness, or site conditions. Ensures maintenance execution aligns with uptime protection strategies, not just compliance. Oversees maintenance backlog health, aging, and corrective prioritization. Oversees vendor work schedules and ensures acceptable timelines. Enforces planning standards, documentation quality, and readiness requirements. Holds vendors accountable to schedule adherence, SLA performance, and scope clarity. Identifies vendor-driven risks and escalates or mitigates them proactively.

• Spare Parts Governance: Identifies critical inventory based on system risk and long lead supply chain demand. Ensures inventory availability aligns with planned maintenance and known vulnerabilities. Exercises judgment to escalate gaps that create unacceptable execution risk and implements solutions. Coordinates replenishment priorities when constraints exist.

• Site Drill Planning: Establishes annual drill calendars aligned to site-specific risk profiles. Determines drill sequencing, scope, and coordination across buildings. Ensures drills meaningfully test readiness, not just satisfy requirements and are executed. Owns reporting drill completion and adherence. Identifies corrective actions and ensures closure through disciplined follow-up. Provides a clear, defensible view of site readiness posture.

Requirements

• Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience.

• Three or more years’ of professional experience in data center, mission critical environment, or other maintenance role.

• Ability to travel up to 10%.

Preferred Qualifications

• Project management experience and/or Project Management Professional (PMP) certifications.

• Prior experience working in mission critical data center environments.

• Experience with the following software tools: ServiceNow, Smartsheet, or other CMMS platforms.

Qualifications

• Bachelor’s Degree in Business, Engineering or similar discipline, or equivalent professional experience.

• Three or more years’ of professional experience in data center, mission critical environment, or other maintenance role.

• Ability to travel up to 10%.

Skills

• Excellent written and verbal communication skills.

• Exhibits excellent interpersonal skills with all levels of the organization.

• Strong organization, multi-tasking, and prioritization teamwork skills.

• Strong coordination skills between multiple stakeholders, third-party contractors, consultants, and clients.

Benefits

• Total Rewards: Includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

• Bonus Eligibility: May be eligible for bonuses.

• Equity: May be eligible for equity.

Company Commitment

• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

• We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

Equal Opportunity Employer

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.