Senior Operations Data Analyst
Job Summary
Working independently, analyzes operations data (e.g., claims, membership, provider, call, and inventory data) to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement.
Responsibilities
- Collections, synthesizes, and analyzes operations data from various sources to answer client questions, measure the effectiveness of business decisions, and identify opportunities for improvement.
- Creates visualizations and/or presentations to share results with a variety of audiences.
- Serves as a knowledge resource for junior staff.
- Buils and maintains reports for internal teams.
- Participates on cross-functional teams to complete projects.
- Performs other duties as assigned.
Education And Experience
- Bachelor’s degree in statistics, applied mathematics, data analysis, or related field.
- Master’s degree preferred.
- 5 years of data/statistical analysis experience, preferably in health insurance or other financial services.
Technical Skills And Knowledge
- Advanced data/statistical analysis, programming (Python, PySpark, and SQL), visualization (Power BI), and Microsoft Office skills.
- Full understanding of relevant data (including structures, definitions, and relationships).
- Ability to utilize best practices to solve moderately complex problems.
- Ability to define business requirements without assistance and meet them consistently.
- Ability to effectively communicate with division leadership.
- Desire and ability to serve as a knowledge resource for junior staff.
About Medical Mutual
- We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
- On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
- Discounts at many places in and around town, just for being a Medical Mutual team member.
- The opportunity to earn cash rewards for shopping with our customers.
- Business casual attire, including jeans.
Benefits And Compensation
- Employee bonus program.
- 401(k) with company match up to 4% and an additional company contribution.
- Excellent medical, dental, vision, life and disability insurance.
- Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
- Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
- After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.
Career Development
- Career development programs and classes.
- Mentoring and coaching to help you advance in your career.
- Tuition reimbursement up to $5,250 per year, the IRS maximum.
- Diverse, inclusive and welcoming culture with Business Resource Groups.
About Medical Mutual
Medical Mutual’s status as a mutual company means we are owned by our policyholders, not stockholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us. There’s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans. We’re not just one of the largest health insurance companies based in Ohio; we’re also the longest running. Founded in 1934, we’re proud of our rich history with the communities where we live and work. We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.