Senior Operations Data Analyst

Operations

The Senior Operations Data Analyst works with the Operations team to provide and analyze key performance indicators and maintain data integrity. They support the flow of information and carry out necessary functions in collaboration with the corporate office and properties.

Duties/Responsibilities

• Review system reports and site submittals for accuracy.
• Prepare routine reporting roll ups to be shared with corporate office and properties.
• Update reporting templates based on feedback from teams.
• Ongoing auditing for identifying training opportunities and improvements to the operational processes.
• Aid with due diligence tasks, special projects, and process improvement initiatives.
• Facilitate data support for various departments such as Accounting, Asset Management and Facilities.
• Maintain oversight of business operations to ensure compliance with policies and procedures.
• Support the Resident Liability Waiver Program through audits and enrollment reporting.
• Identify urgent tasks requiring leadership attention.
• Assist with property audits, turns, and employee support as needed.
• Assist with the transition and onboarding of new properties.

Business Intelligence

• Design and implement reporting solutions supporting departmental needs with ease of use and self-service capabilities.
• Aid in the development and maintenance of dashboards/metrics reports as requested by supported departments.
• Cross-reference data sources, databases, and dashboard outputs to identify inconsistencies.
• Provide support and training to end users to enhance and increase their knowledge and effectiveness.
• Perform ad hoc analyses as needed.

Education & Experience

• Bachelor degree strongly preferred, high school diploma required.
• Two years of experience in the student housing industry preferred.

Preferred Knowledge, Skills & Abilities

• Computer programming experience required – MySQL and Powershell experience preferred.
• Must have good interpersonal, presentation, and communication skills.
• Display strong leadership skills and the ability to solve day-to-day problems.
• Able to work independently and collaborate with team members to meet and exceed goals.
• Strong attention to detail with a focus on quality and accuracy.
• Research, analytic, and creative problem-solving skills.
• Intermediate to advanced proficiency in Microsoft Office Excel, Word, Outlook, and PowerPoint.
• Strong organizational, planning, time management, and project management skills with the ability to manage multiple projects and tasks in a fast-paced and changing environment.
• General knowledge of property management and accounting concepts.

Work Environment

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Frequent standing, walking, sitting, using hands to finger, handle, or feel, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling.
• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.

Specific Vision Abilities

• Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Employee Travel

The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.

Equal Opportunity Employer

Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.