Senior Operations Analyst

About the role

Johnson & Johnson is hiring for a Senior Operations Analyst within the Orthopaedics Supply Chain Deliver Team. The position is located fully on site in Bridgewater, MA.

Responsibilities

• Partner across Supply Chain, Commercial, and internal Deliver to support regional business unit initiatives and drive business performance, including issue management & customer improvements.
• Mine and analyze data across multiple data sources to conduct root cause/trending analysis, and implement solutions for complex issues using knowledge of products, processes, and contacts.
• Drive and improve Deliver setup and execution processes to support New Product Introductions, and cross-functional Quarter-end planning.
• Collaborate with Commercial, Planning, and Deliver groups to identify and support Customer Experience improvement initiatives.
• Partner with global counterparts to ensure global franchise priorities are aligned within the NA region.
• Lead advanced projects to drive departmental supply chain efficiency and serve as a Deliver SME by providing critical inputs, change impact assessments, and building the recommendations for project execution.
• Present data in a format that allows management to make strategic decisions; i.e., creation of an executive summary; use of PowerBI and PE tools and concepts to analyze/drive process improvements as appropriate.

Qualifications

• Education: Minimum Bachelor's degree required; degree in Business or Supply Chain preferred.
• Required Experience and Skills: Minimum 4 years of relevant work experience; Supply Chain experience in areas such as Planning, Order Fulfillment, Sourcing, Manufacturing, Transportation, Distribution, or Project Management; Strong data analysis skills with the ability to assess and provide outcomes relating to root cause/trending and scenario planning; Ability to demonstrate interpersonal and presentation skills, and build positive relationships internally and externally with various cross-functional partners; Proven experience leading against performance targets and timelines to successfully deliver business results; Experience in MS Excel.
• Preferred Skills: Advanced analytics & automation experience - Experience in data visualization, Tableau, or Power BI; Experience with SAP/ERP platforms; Certification in Lean or Six Sigma; Inclination to improve current processes with new solutions.