Senior Operations Analyst

About MediaRadar

MediaRadar equips marketing, sales, and analytics leaders with the intelligence they need to stay ahead. Our platform delivers always-on, AI-enabled Creative, Competitive, Commercial, and Market Intelligence—spanning ad strategy, media spend, creative assets, and brand messaging across 30+ media channels and five million brands. With deep insights into more than 35 million ad and campaign assets and $280 billion in media spend, MediaRadar provides a single, interoperable source of truth that plugs seamlessly into enterprise analytics and AI systems. The result: faster, cleaner, and more actionable intelligence that drives competitive advantage. Our Content & Data Operations team is the engine behind this intelligence. We work on turning unstructured global ad data into the highly accurate, AI-ready datasets that our clients rely on to make high-velocity and impactful media decisions.

Position Summary

About this Opportunity: The Sr. Operations Analyst is a recognized expert with deep, specialized knowledge and broad business understanding, setting technical and procedural direction for global, complex, high-impact initiatives. You will own the execution of strategic projects that span multiple stakeholders, apply your expertise to scale solutions across global teams and systems, and serve as a technical leader who raises the bar on quality, collaboration, and process excellence. This is a role for someone who operates with a high degree of business acumen, thrives on solving advanced technical and functional challenges, and is energized by driving meaningful improvements across global operations.

About the Team

The Content & Data Operations team sits at the center of MediaRadar's intelligence platform. Sr. Operations Analysts play a pivotal role in this ecosystem—owning creative types and priority industries at a global level, driving process improvements, partnering cross-functionally with Product, Commercial, Governance, and ML teams. You will set standards, champion quality, and ensure our operations run at peak performance.

Requirements

• Global Operations Ownership
• Advanced Troubleshooting & Quality
• Project & Change Management
• Systems & Product Catalog Expertise
• Data & Business Insights

Qualifications And Skill Requirements

• Expert proficiency in G Suite and project management tools such as Jira
• Strong project management skills, with demonstrated ability to identify, assess, and mitigate risks to minimize project disruptions
• Advanced process improvement capabilities, ideally with Six Sigma experience
• Expert ability to analyze data to make business recommendations and report on data volume, coverage, status, and key performance metrics
• Expert ability to create and update complex product records within a centralized Product Catalog while following strict governance standards
• Master-level proficiency with proprietary platforms to review, classify, and attribute ads across various media channels
• Advanced AI tool familiarity
• Advanced business case creation and optimization skills
• Deep, specialized knowledge of Operations systems, creative types, and the product catalog
• Clear written and verbal English communication—able to convey complex analysis and recommendations to diverse stakeholders

Preferred Experience

• Serving as a technical or team lead, setting direction and coordinating work across stakeholders
• Prior experience owning global-level processes and driving cross-functional alignment
• Familiarity with ML/AI-assisted workflows and human-in-the-loop (HiTL) operations
• Experience supporting multiple processes or stakeholders concurrently at scale
• Comfort with advanced dashboards and data analysis; SQL is an added advantage

Benefits

• Medical, Dental & Vision Insurance
• 401k with Company Match
• Flexible PTO
• Commuter Benefits
• Gym Discounts
• Summer Fridays