Senior OpenStack Engineer

Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.

About the role

We are seeking a highly experienced engineer with deep expertise in OpenStack to join our Private Cloud Professional Services team. This role will support a long-term, high-value Professional Services engagement by managing and optimizing a production-grade OpenStack private cloud environment. The ideal candidate will possess strong Linux administration skills, proficiency in infrastructure automation, and a proven ability to operate in compliance-driven, high-security environments. This position requires close collaboration with cross-functional teams to ensure stability, performance, and continuous improvement of critical cloud infrastructure for our customer. You will be expected to take the initiative and advise on potential pitfalls that a customer may encounter, and suggest alternatives which may better serve the stability and security of the customer's solution. This role will be permanently on-site in Riyadh, KSA.

Responsibilities

• Supporting, deploying, and managing OpenStack-based private cloud infrastructure.
• Configuring and maintaining OpenStack services such as Nova, Neutron, Cinder, and Keystone.
• Knowledge of Canonical OpenStack, Juju, and LXD containers.
• Understanding of advanced OpenStack services such as Octavia, Designate, Masakari, etc.
• Knowledge of storage solutions such as Ceph.
• Implementing and managing Kubernetes clusters for container orchestration.
• Deploying and maintaining applications within Kubernetes environments.
• Knowledge of Charmed Kubernetes.
• Integrating OpenStack and Kubernetes technologies for seamless operation.
• Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources.
• Monitoring system performance and optimizing configurations for maximum efficiency.
• Troubleshooting and resolving issues related to OpenStack and Kubernetes environments, including SDN OVN networking and performance benchmarking for CPU and disk utilization.
• Knowledge of Elasticsearch, Logstash, Kibana monitoring stacks.
• Implementing security best practices and ensuring compliance within OpenStack and Kubernetes setups.
• Managing access controls, authentication, and authorization mechanisms.
• Knowledge of CIS benchmarking.
• Creating and maintaining technical documentation, including system configurations and operational procedures.
• Generating regular reports on system performance, capacity, and utilization.
• Collaborating with cross-functional teams to integrate OpenStack and Kubernetes solutions with existing systems.
• Providing technical support and assistance to resolve issues related to cloud and container environments.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Strong experience in Linux system administration and with scripting languages (e.g., Python, Bash) for automation and management tasks.
• Hands-on experience with OpenStack deployment, configuration, and management.
• Knowledge of software-defined storage systems such as Ceph.
• Knowledge of cloud-native principles.
• Excellent troubleshooting, problem-solving, and communication skills.
• Prior experience in a customer-facing support role.
• Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Certified OpenStack Administrator (COA).

Skills

• Familiarity with other cloud platforms like VMware, AWS, Azure, or GCP.
• Experience with software-defined networking (SDN) solutions in cloud environments.
• Knowledge of infrastructure as code (IaC) tools like Terraform or Ansible for provisioning and configuration management.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data, and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes, and Glassdoor, we attract and develop world-class talent.