Senior OpenShift Engineer

About the role

A well-known Financial Services Company is looking for a Senior OpenShift Engineer in Charlotte, NC, Chandler, AZ, or Irving, TX (hybrid 3 days on-site).

Responsibilities

• Operational Leadership & Governance: Own the operational health, lifecycle, and governance of Kubernetes/OpenShift platforms. Drive standards, procedures, and operational readiness across all environments.
• Incident Management: Support major incidents, coordinate cross-team response, ensure timely restoration, manage communication, and drive root-cause and permanent corrective action.
• Reliability & Stability Improvements: Work to enhance resilience, reduce platform incidents, eliminate recurring issues, and increase automation maturity.
• Operational Automation & Toil Reduction: Direct automation strategy for run operations, leveraging Python, GitOps, AI-assisted tooling, or self-service workflows to reduce manual effort.
• OpenShift Platform Readiness: Own OpenShift cluster lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments.
• Cross Team Operational Enablement: Support engineering, security, and development teams to adopt consistent operational patterns, guardrails, and readiness practices.
• Compliance & Controls: Ensure adherence to regulatory, security, and audit requirements; maintain strong operational hygiene and documentation.
• Mentorship & Team Development: Guide other team members, develop skill maturity, and strengthen operational best practices across the organization.
• Expected to lead escalations and support major incidents
• Participation in on-call support

Requirements

• 6+ years’ experience in Systems Operations, Cloud Operations, SRE, or related operational roles
• 4+ years in Kubernetes/OpenShift platform operations
• 2+ years Linux systems operations experience
• Experience in operational teams or platform operations functions
• Strong record of operational automation and incident leadership

Qualifications

• Expertise in OpenShift platform management, ACM, Git/GitOps
• Strong experience with monitoring, logging, and observability tools (Grafana, Splunk, Prometheus)
• Proven ability to drive operational strategy, continuous improvement, and large-scale stability initiatives
• Excellent analytical and cross-team communication skills

Benefits

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan