Senior Network Engineering Manager
MANTECH · Annapolis Junction, MD · 1 wk ago
On-siteEngineeringFull-time
Annapolis Junction, MD
About the role
ManTech seeks a motivated, career and customer-oriented Senior Network Engineering Manager to join our team.
Responsibilities
- Manage and design, document, install, implement, test, perform problem isolation, and resolve network errors.
- Install data and voice cables for business cable television and router/switched systems; assess and upgrade existing cable television and internet systems.
- Provide Tier III engineering support to a globally distributed services team in geographically dispersed customer locations.
- Work flexible hours, staying until the mission is restored.
- Conduct site surveys and prepare configuration documentation for computers, networking devices, and peripheral equipment impacted by the cable plant.
- Communicate effectively with technical and non-technical audiences, including customers, team partners, and staff.
- Travel ~10-20% in support of service requirements, including both CONUS and OCONUS locations (no hostile areas).
- Execute Tier 3 LAN and WAN support across multiple domains and locations using standard enterprise tools.
- Track, analyze, and monitor technology performance metrics and network modernization efforts.
- Provide subject matter guidance to the team, associates, colleagues, and customers.
Requirements
- Bachelor’s degree with 15+ years of experience (2 years of experience may be substituted for education).
- Current 8570 compliance Level II certification such as Sec+ CE or CCNA.
- Experience with Cisco, LAN, WAN, and voice networks.
- Experience with routers, switches, and crypto devices.
- Working knowledge of cyber infrastructure, networking protocols, and TCP/IP.
- Current/active TS/SCI with polygraph clearance.
Preferred Qualifications
- Experience with customer ticketing systems such as ServiceNow.
- Experience in a technical role with understanding of IT equipment lifecycle, planning, and implementation of equipment replacement.
- Experience with large-scale enterprise IT contracts.
Physical Requirements
- Able to handle cable of varying lengths, widths, and weights, including associated equipment.
- Must remain in a stationary position 50% of the time; occasional movement within the office for collaboration, presentations, and use of standard office equipment.
- Able to lift at least 30 pounds.
- Work in both indoor and outdoor environments.