Senior Manager, Network Engineering

About the role

One Carrier Place, Farmington, CT, USA is seeking a Senior Manager, Network Engineering to support Global Network Infrastructure and security which include but not limited to Global HQ and all factories.

Responsibilities

• Hold responsibility for Level 3 support of all technical issues
• Engage with the technical support teams, third-party suppliers and OEMs to ensure that all issues are resolved promptly and within the pre-defined SLAs
• Own the technical relationship with assigned vendors and partners
• Drive a culture of continuous improvement in supporting and delivering processes with a metrics and measurement mindset
• Design, build, and maintain Network Infrastructure for WAN/LAN/Firewalls (Cisco, Fortinet, Meraki)
• Plan for the implementation of requests and enhancements consisting of new business requests
• Act as subject-matter expert and technical engineer for the implementation of global network solutions in the data, voice and video space across all adopted Otis platforms
• Responsible for network troubleshooting, fault detection, isolation and repair of global network systems for one or more company business units
• Responsible for new systems’ implementation and upgrades, including methods and processes for operationalizing global-network investments with a high availability and business continuity mindset
• Prepare detail level of network documentation and reports, as required

Requirements

• A bachelor’s degree in engineering, computer science, computer engineering or related discipline
• Cisco certifications are a plus
• Seven to ten years of hands-on experience supporting advanced network technologies (LAN, WAN and Data Center) utilizing various product platforms such as Cisco, F5 Load Balancers, NetScout, Statseeker and firewalls, such as Fortinet
• Seven to ten years of experience working with global-service providers and carriers within the telecommunications space
• An understanding of how to implement SLAs and other metrics
• Ten-plus years of experience working and supporting global network solutions, inclusive of routing protocols and switching technologies
• Advanced understanding of TCP/IP, EIGRP, BGP, VLAN, VPN, Firewall, SDWAN and load balancers, as well as exposure to Wi-Fi technologies
• Advanced cloud Networking experience in Azure and Google
• Advanced AI Integration and Automation
• Experience with end-to-end automation for both Hybrid and on premises data centers and MultiCloud (Azure, AWS, GCP) network connectivity
• Working knowledge and hands-on experience with different cloud services providers, specifically Azure and GCP (preferred)
• Proven exposure and knowledge of cybersecurity and protocols (preferred)
• Experience deploying automated security ensuring ZTNA strategies and corporate security baselines are enforced programmatically across all cloud and on-prem environments (preferred)

Qualifications

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• We provide three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• We offer life insurance and disability coverage to protect you and your family.
• We provide voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Skills

• Advanced understanding of TCP/IP, EIGRP, BGP, VLAN, VPN, Firewall, SDWAN and load balancers, as well as exposure to Wi-Fi technologies
• Advanced cloud Networking experience in Azure and Google
• Advanced AI Integration and Automation
• Experience with end-to-end automation for both Hybrid and on premises data centers and MultiCloud (Azure, AWS, GCP) network connectivity
• Working knowledge and hands-on experience with different cloud services providers, specifically Azure and GCP (preferred)
• Proven exposure and knowledge of cybersecurity and protocols (preferred)
• Experience deploying automated security ensuring ZTNA strategies and corporate security baselines are enforced programmatically across all cloud and on-prem environments (preferred)

Pay

The salary range for this role is $138,000-$208,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Schedule

N/A