Senior Network Engineer; Datacenter Operations

Responsibilities

• Support the Operations Section Manager with personnel administration, strategic planning, and staff planning.
• Work alongside the Service Delivery Team, Architecture Team, and Security Team to support their objectives.
• Mentor network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.
• Participate in shift lead duties to serve as “queue managers” to ensure each escalated issue is efficiently assigned, actively being worked by expediting resolution and fulfillment to meet SLAs.
• Engage with the Sections to perform baselines of Data Center and Colocation systems using discovery tools such as ScienceLogic.
• Work with system owners to ensure understanding of services supported, update support documentation, and determine if hosted systems can be sunset to reclaim space, power, and cooling.
• Proactively monitor growth trends of hosted systems such as Biowulf supercomputer and work with Network Architecture and system owners to proactively recommend resource adjustments as part of our overall Capacity Planning approach to ensure availability of required resources.

Qualifications

• A High School diploma with CCIE (Data Center) certification and 5 years of equivalent Data Center operational experience.
• CCNP (Data Center) certification and 10 years of equivalent Data Center operational experience.
• Experience mentoring network operations engineers in the practical application of current/emergent technologies, agile IT, ITIL and continuous improvement practices and techniques.

Benefits

Posted Salary Range: USD $85,000.00 - USD $99,403.00 /Yr.