Senior Multi-Site Property Manager

About the role

CCI is a nationwide full-service real estate platform focusing on acquisition, asset management, property management, and development. Our portfolio includes approximately 8,000 apartments and townhomes, with a focus on affordable housing for seniors and persons with disabilities. We also manage a diverse portfolio of other real estate assets, including traditional multifamily rentals, office, and light industrial uses. CCI employs around 400 Teammates in 30 states across the country.

Responsibilities

• Own full P&L performance across all assigned properties
• Drive occupancy, revenue growth, and expense control in alignment with ownership objectives
• Execute pricing strategies, concessions, and revenue optimization based on market conditions
• Monitor and reduce loss to lease, vacancy loss, and delinquency trends
• Review and approve budgets, reforecasts, and variance reporting
• Lead leasing strategy across the portfolio to maximize occupancy and revenue
• Oversee marketing performance across ILS platforms, digital campaigns, and local outreach efforts
• Ensure consistent execution of lead management and follow-up protocols
• Analyze traffic, conversion, and competitive data to adjust strategy in real time
• Partner with marketing teams to optimize positioning and campaign performance
• Directly manage on-site teams across multiple locations
• Establish clear expectations for leasing performance, customer service, and operational execution
• Conduct regular site visits, audits, and performance evaluations
• Coach, develop, and retain high-performing team members
• Hold teams accountable to performance standards and execution
• Ensure all properties are clean, safe, and consistently maintained
• Oversee unit turns, preventative maintenance programs, and vendor performance
• Monitor work order completion and service standards
• Identify operational inefficiencies and implement improvements
• Ensure compliance with all applicable Fair Housing laws and local/state regulations
• Maintain accurate and timely documentation in Yardi and required systems
• Maintain delinquency processes, notices, and legal coordination
• Ensure adherence to safety standards and inspection protocols
• Maintain high standards of resident communication and service
• Address escalated resident concerns professionally and efficiently
• Implement retention strategies to reduce turnover and vacancy loss
• Ensure consistent execution of community standards across all sites
• Provide clear and concise reporting to Regional Manager and ownership
• Deliver regular updates on occupancy, financial performance, and operational risks
• Participate in owner and leadership calls as needed
• Communicate action plans and performance expectations to site teams

Qualifications

• 5+ years of property management experience
• 2+ years managing multiple properties or a large portfolio
• Strong experience with financial performance, budgeting, and reporting
• Experience with lease-ups, stabilized assets, or repositioning preferred
• Proficiency in Yardi Voyager (required)
• Strong leadership, communication, and organizational skills
• Ability to travel between assigned properties regularly
• Success Metrics: Achievement of occupancy and revenue targets across portfolio, Improved leasing performance and conversion metrics, Strong expense control and budget adherence, High team performance and retention, Consistent operational execution across all sites