Senior Mortgage Consultant

About the Role

This is a consumer direct refinance role built for closers. You'll work exclusively with live, inbound lead transfers—no cold calling, no self-generated leads, no outbound dialing. You'll listen, build rapport, and analyze each customer's full financial picture to match them with the right mortgage solution. This is an in-office position in a high-energy, fast-paced environment where the phones don't stop ringing.

Mutual of Omaha Mortgage is inspired by hometown values and backed by the brand recognition of a Fortune 300 company with over 100 years in business. We specialize in affinity relationships offering highly competitive pricing and are a full-service lender covering residential mortgages, refinancing, and specialty loans. Our experienced Senior Mortgage Consultants are supported by an outstanding operations team with pricing and programs constantly updated to stay competitive.

Responsibilities

• Handle a high volume of inbound calls from live lead transfers
• Build rapport and connect quickly with consumers
• Analyze each customer’s full financial picture to match them with the right mortgage solution
• Negotiate and close deals with a strong sense of urgency
• Identify customer goals and objectives efficiently
• Maintain exceptional written and verbal communication with strong follow-up habits

Requirements

• 2+ years of experience in consumer direct refinance lending (required)
• Energetic, outgoing, and persuasive with strong character and integrity
• Exceptional communication skills, both written and verbal
• Comfortable handling a high volume of inbound calls
• Strong closer with a passion for negotiating and getting deals done
• Adaptable and quick-thinking in a fast-paced, ever-changing environment
• Comfortable with basic computer skills and data entry

College degree preferred, but not required.

Benefits

• 100% live lead transfers—no outbound dialing required
• Aggressive, flexible compensation: commission plus a $12/hour draw
• Ongoing sales training and daily coaching on innovative sales methods
• Incentive plans, contests, and company-paid trips
• Donation of $125 to veteran and active-duty charities for every participating loan closed
• Extensive product line, including niche products competitors may not offer
• Dynamic, collaborative, high-energy culture
• 40 hours of paid sick time after 90 days of employment (additional state requirements may apply)
• 9 paid holidays + 1 floating cultural celebration day
• Multiple PPO medical plans, including HDHP-eligible options
• Dental and vision coverage
• Company-paid life insurance
• Optional benefits: life insurance, FSA, pet insurance, etc.
• 401K with a generous employer match
• Free legal services
• Employee loan program

Pay

Average income for Senior Mortgage Consultants typically ranges from $50,000–$200,000 annually, based on performance.