Senior Mobile Device Management (MDM) Engineer

Overview

At PowerSchool, we power education for students around the world. As the global leader in cloud‑based K‑12 software, we support the full education ecosystem—from the central office to the classroom to the home. Joining PowerSchool means being part of a mission‑driven team that is transforming K‑12 education by helping schools operate more effectively and deliver better outcomes for educators, students, and families.

Team Overview

Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end‑user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth, protects data, and serves as a critical partner to all departments of PowerSchool.

Responsibilities

This position will be a focused Senior MDM Engineering scope role. You will own our enterprise device management strategy end‑to‑end. You'll be the go‑to expert for endpoint compliance, security, and lifecycle management across Windows, macOS, and mobile devices — using Microsoft Intune as your primary platform, alongside Automox for patching and Autopilot for provisioning. You will also own virtual end points such as Windows 365 devices.

• Own end‑to‑end strategy, architecture, and execution for enterprise device management using Microsoft Intune and related technologies
• Serve as the primary subject matter expert and accountable owner for endpoint compliance, security posture, and lifecycle governance across the organization
• Manage and optimize the full device lifecycle — provisioning, enrollment, compliance, patching, and retirement — for all employee devices
• Develop and maintain configuration profiles, compliance policies, and application deployment strategies
• Own and oversee planning, execution, coordination, and delivery across supporting administrators and technicians
• Own complex MDM and patching initiatives end‑to‑end, including rollout of new solutions such as PAM (Privileged Access Management), RBAC (Role‑Based Access Control), and other enterprise toolsets
• Serve as the point person for new toolset rollouts, including permission‑elevation tools and RMM (Remote Monitoring and Management) platforms
• Own complete OS validation processes for MDM, patching, and compliance ahead of major OS architecture changes — assessing compatibility, testing enrollment and policy behavior, and certifying readiness before enterprise‑wide rollout
• Engineer and support core endpoint platforms across Windows, macOS, and mobile devices
• Own the organization’s virtual desktop infrastructure (VDI), including provisioning, deprovisioning, operational management, and overall service health
• Manage vendor relationships and coordinate strategic planning for long‑term platform sustainability across MDM and VDI environments
• Partner with infrastructure teams on identity (Entra ID/Azure AD), access, and conditional access policies
• Monitor system health and performance, proactively identifying and resolving issues
• Maintain documentation for system configurations, standards, and processes
• Lead the definition and enforcement of enterprise hardware and asset standards that ensure ongoing MDM compliance and compatibility across the device fleet
• Align hardware and vendor selection decisions with MDM platform requirements, ensuring new devices meet compatibility, compliance, and Autopilot registration standards before deployment
• Own the process ensuring all new endpoints are properly registered and provisioned through Autopilot, partnering with vendors to streamline registration at time of purchase
• Evaluate emerging endpoint technologies and market trends; make recommendations on hardware selection and standards for the organization
• Influence enterprise‑wide technology decisions through advanced technical expertise and market awareness
• Automate endpoint deployment and management processes (Autopilot, scripting, policy automation)
• Improve system efficiency by reducing manual processes and standardizing configurations across the endpoint environment
• Drive enterprise‑wide initiatives focused on IT automation and workflow optimization
• Provide technical leadership on major enterprise initiatives, coordinating and directing the work of other administrators and technicians on cross‑functional projects
• Serve as the Tier 3 escalation point for complex endpoint and system issues
• Collaborate with Service Desk and regional IT teams on incident resolution and root‑cause analysis