Senior Microsoft 365 Specialist

Key Responsibilities

• Deploy, configure, and manage Intune for Windows, macOS, iOS, and Android devices.
• Create and enforce compliance policies, conditional access rules, and app protection policies.
• Drive zero-trust endpoint strategies and ensure seamless end-user experience.
• Administer the Microsoft Defender suite (Defender for Endpoint, Identity, Office 365, and Cloud Apps).
• Monitor and respond to security alerts, incidents, and vulnerabilities.
• Implement and optimize threat protection, attack surface reduction, and advanced hunting policies.
• Configure and maintain Entra identity services (MFA, Conditional Access, Privileged Identity Management).
• Implement governance, risk, and compliance features (Purview, DLP, retention policies).
• Ensure alignment with customer regulatory and compliance requirements.
• Manage core Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.
• Support migrations and tenant configurations in multi-tenant environments.
• Provide proactive recommendations to optimize performance and user adoption.
• Use PowerShell and Graph API to automate common administrative tasks.
• Develop reporting and dashboards for device compliance, security posture, and service health.
• Document processes and produce knowledge articles for internal and customer use.

Requirements

• Experience: 4+ years hands-on managing Microsoft 365 production environments.
• Certifications (one or more strongly preferred):
• SC-300: Microsoft Identity and Access Administrator Associate
• SC-100: Microsoft Cybersecurity Architect Expert OR SC-200: Microsoft Security Operations Analyst
• MD-102 : Endpoint Administrator Associate
• Skills:
• Expert-level knowledge of Intune and Defender security products.
• Strong Microsoft 365 skills across Exchange Online, Teams, SharePoint, OneDrive.
• Familiarity with Entra identity, Conditional Access, and MFA.
• Strong PowerShell and automation experience.
• Soft Skills:
• Exceptional problem-solving, customer-facing communication, and documentation skills.
• Preferred Qualifications:
• Experience working in a Managed Services Provider (MSP) environment.
• Background in designing and delivering security roadmaps for enterprise clients.
• Familiarity with Microsoft Sentinel, Purview, and compliance-driven solutions.
• Experience with cross-tenant or hybrid identity/migration projects.

Benefits

• Competitive compensation and benefits package.
• Professional growth and certification support.
• Opportunities to design and manage security-driven modern workplace solutions.
• A collaborative, customer-focused culture with exposure to diverse environments.