Senior Medical Secretary - Colon-Rectal Surgery

Under general supervision, provides secretarial support for the department, including word-processing, medical transcription, and miscellaneous secretarial support duties as described under Principal Duties and Responsibilities.

About the role

Education: High School Diploma or equivalent.

Licensures/Certifications: N/A

Principal Duties And Responsibilities

• Types letters, reports, forms, correspondence, diagnostic test results, patient histories and notes from machine dictation or rough draft where appropriate.
• Assembles and maintains files for all patients according to procedure and updates records and files for current patients.
• Pulls and prepares patient chart for appointments.
• Schedules, confirms, and coordinates patient appointments.
• Prepares and prints daily patient schedule and distributes to appropriate personnel.
• Mails patient appointment reminders and calls patient prior to appointment to confirm.
• Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage.
• Checks in patients upon arrival.
• Completes patient appointment verification calls, including patient travel screen questionnaire and creates patient file.
• Orders office supplies.
• Pre-registration of patients, orders supplies.
• Participates in staff orientation and education.

Skills

• Knowledge in medical terminology
• General knowledge of office practices, procedures, and equipment
• Business English, spelling, punctuation, grammar and arithmetic
• Using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents
• Understanding and following oral and written instructions and communicating effectively both orally and in writing
• Proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation
• Accurate alphabetical and numeric filing

GBMC Values

• Treats everyone with courtesy
• Fosters a healing environment
• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities
• Strives for superior performance in every aspect of work
• Recognizes and celebrates the accomplishments of others
• Mets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through
• Be professional in the way one acts, looks, and speaks
• Takes ownership to solve problems
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time
• Engages and collaborative
• Keeps people informed
• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Sets a positive, professional example for others
• Takes ownership