Jobs · Administrative · Massachusetts

Senior Manager, Workplace Technology & Operations

Toast · Boston, MA · 1 wk ago
Administrative$128k–$205k/yrFull-time

Senior Manager of Security

Toast is looking for a Senior Manager of Security to lead our enterprise security function at a pivotal moment in the company's growth. This is a senior, outward-facing leadership role responsible for setting Toast's multi-year security strategy, owning executive and cross-functional relationships, and ensuring the company's security posture scales with our global ambitions.

Strategy & Vision

  • Own and drive Toast's multi-year security strategy aligned to business objectives
  • Translate the risk landscape into actionable, prioritized security programs

Executive Engagement

  • Act as the primary security liaison to Senior Leadership, Legal, Compliance, and key stakeholders
  • Communicate risk and program status at the executive level

Governance & Budget

  • Own security budget planning, forecasting, headcount decisions, organizational design, and strategic partnership management

Cross-Functional Leadership

  • Drive enterprise-wide security initiatives across Engineering, Legal, HR, Finance, and Operations
  • Champion a culture of security awareness across Toast

Crisis Management & Risk Assessment

  • Lead org response to security incidents and emergencies
  • Serve as the primary decision-maker to minimize operational impact and ensure business continuity

Team Leadership

  • Directly manage the Associate Manager, Security
  • Define team structure, career paths, and development programs

Policy & Compliance

  • Ensure security policies, standards, and controls are current, documented, and enforced across the organization

Metrics & Program Health

  • Define and oversee security KPIs, SLAs, and executive reporting cadences
  • Hold the team accountable to measurable outcomes and continuous improvement

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