Senior Manager Volunteer Engagement (E5644)

Job Summary

This position leads a team that addresses the engagement and administrative needs of distinct IEEE volunteer audiences/customers, roles, and outcomes. Alignment of engagement, business, administration, communication, and information products to IEEE, Technical Activities (TA) and TA Volunteer Engagement goals and strategies is essential. Frequent interaction with senior level staff and volunteers is required.

About the Role

The incumbent in this position runs the Technical Activities Board and is the lead TA staff interface with the Vice President – Technical Activities and other high-level TA volunteers. In that role, the incumbent must understand the breadth of issues coming to technical activities, be the expert on specific functional areas, assist in formulating and carrying out the volunteer leadership responses, and ensure issues are addressed and concluded in a timely manner.

Responsibilities

• Manage the strategic scope, compliance and administration of the Technical Activities Board, which includes effective management of administrative issues and information to/from (1) volunteers and/or staff of the 48 organizational units represented by the IEEE Societies, Councils and Technical Communities; (2) 20+ Standing Committees of TAB; (3) 10+ AdHoc Working Groups of TAB; (4) TAB Management Committee; and (5) IEEE Operational Units with issues that intersect with TAB Operations/Management.
• Identify and maximize strategic opportunities, including contribution to strategic discussions and planning for volunteer programs.
• Support Technical Activities volunteers and staff with strategic management and development of their programs and initiatives to benefit the overall success of Technical Activities and IEEE technical communities.
• Runs the Technical Activities Board and acts as the point person in Technical Activities for Technical Activities Board, TAB committees and staff regarding established professional ethics, conduct, and related policies, procedures, and best practices.
• Manages Technical Activities (TA) and TAB compliance with the policies, procedures, operations, and by-laws as directed by the IEEE Board of Directors and the Technical Activities Board.
• Manages a variety of programs for technical activities volunteers and staff.
• Manages 3 direct reports.

Requirements

• Staff Management, Board Administration Team – 45%: Directly manages the Board Administration Support staff responsible for the guidance, communications and support of the TAB Nominations and Appointments Committee, TAB Management Committee (TMC), TAB Society Review Committee, TAB Periodicals and Advisory Review Committee, TAB Rosters, TAB volunteer committees without direct staff support and other volunteer groups as assigned. Includes supervision, staffing plans, staff development and overall management of group projects and activities. Provide volunteers with the knowledge and direct access to the information needed on how to properly administer the units under their area of responsibility.
• Ethics Processes – Direct the review, activities and TAB Conflict Resolution Committee procedures associated with cases referred to Technical Activities through the IEEE Ethics and Member Conduct Committee (EMCC) and the Conduct Review Committee (CRC). Update approved ethics and conduct codes related policies, procedures, forms, and tools as necessary. Acts with discretion; establishes and maintains processes to protect confidential verbal, visual, and written information. Assist group Director in oversight, team management and staffing issues for the Volunteer Engagement department within TAD. Participates in the planning of group development and mentoring of new staff in coordination with Senior Director. Provides subject matter expertise as needed.

Qualifications

• Bachelor's degree or equivalent experience preferably in business, management, communications, or a related field.
• 7-10 years combined experience in internal and/or organizational administration and management; managing governance systems, including experience in facilitation, parliamentary procedures, and association management.
• 7-10 years experience in executing successful new programs, including assessing success factors.
• 7-10 years experience in analysis for strategic change and management ;experience supervisory and team project management ;experience working in a strategy, marketing, sales or equivalent role, advantageous.
• 7-10 years experience working with professional associations.